Once deployed, software must be operated and maintained. Large scale operators of servers all employ a wide range of software maintenance tools to perform maintenance tasks. They include Dev Ops tools and configuration management databases, among many others.
To keep users satisfied with the service, service desk software is used. Automation Consultants provides consultancy in this area and sells JIRA Service Desk, one of the leading service desk tools. JIRA Service Desk integrates seamlessly with JIRA Software and allows a close integration of service desk tickets raised by users and customers with remediation efforts by developers and other technical staff.
If you would like more information about a particular software maintenance tool, contact our team of experts today.