{"id":62003,"date":"2025-12-08T17:28:47","date_gmt":"2025-12-08T17:28:47","guid":{"rendered":"https:\/\/www.automation-consultants.com\/?page_id=62003"},"modified":"2026-02-05T12:08:30","modified_gmt":"2026-02-05T12:08:30","slug":"custom-rovo-agent-data-quality","status":"publish","type":"page","link":"https:\/\/www.automation-consultants.com\/cn\/about-us\/case-studies-old\/custom-rovo-agent-data-quality\/","title":{"rendered":"Creating a custom Rovo Agent to Improve Data Quality"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"62003\" class=\"elementor elementor-62003\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2af09dc elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2af09dc\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;,&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-72ab8d6\" data-id=\"72ab8d6\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2a22594 elementor-invisible elementor-widget elementor-widget-pix-text\" data-id=\"2a22594\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pix-text.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"pix-el-text w-100 text-center \" ><div class=\"d-inline-block\" style=\"max-width:700px;\"><p class=\" resp-option text-primary text-center \" ><span class=\"text-primary animate-in d-inline-block\" data-anim-delay=\"200\" data-anim-type=\"fade-in-up\">USE CASE<\/span><\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-89ff726 elementor-widget elementor-widget-pix-sliding-text\" data-id=\"89ff726\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pix-sliding-text.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"el-89ff726\" class=\"mb-3 text-center \"><h1 class=\"mb-32 pix-sliding-headline-2 animate-in font-weight-bold body-font \" data-anim-type=\"pix-sliding-text\" data-class=\"body-font text-white\" style=\"\"><span class=\"slide-in-container \"><span class=\"pix-sliding-item body-font text-white\" style=\"transition-delay: 0ms;\">Creating&#32;<\/span><\/span> <span class=\"slide-in-container \"><span class=\"pix-sliding-item body-font text-white\" style=\"transition-delay: 150ms;\">a&#32;<\/span><\/span> <span class=\"slide-in-container \"><span class=\"pix-sliding-item body-font text-white\" style=\"transition-delay: 300ms;\">custom&#32;<\/span><\/span> <span class=\"slide-in-container \"><span class=\"pix-sliding-item body-font text-white\" style=\"transition-delay: 450ms;\">Rovo&#32;<\/span><\/span> <span class=\"slide-in-container \"><span class=\"pix-sliding-item body-font text-white\" style=\"transition-delay: 600ms;\">Agent&#32;<\/span><\/span> <span class=\"slide-in-container \"><span class=\"pix-sliding-item body-font text-white\" style=\"transition-delay: 750ms;\">to&#32;<\/span><\/span> <span class=\"slide-in-container \"><span class=\"pix-sliding-item body-font text-white\" style=\"transition-delay: 900ms;\">Improve&#32;<\/span><\/span> <span class=\"slide-in-container \"><span class=\"pix-sliding-item body-font text-white\" style=\"transition-delay: 1050ms;\">Data&#32;<\/span><\/span> <span class=\"slide-in-container \"><span class=\"pix-sliding-item body-font text-white\" style=\"transition-delay: 1200ms;\">Quality&#32;<\/span><\/span> <\/h1><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-24064be elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"24064be\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;shape_divider_top&quot;:&quot;waves-pattern&quot;,&quot;background_background&quot;:&quot;classic&quot;,&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t\t\t<div class=\"elementor-shape elementor-shape-top\" aria-hidden=\"true\" data-negative=\"false\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1047.1 3.7\" 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M2.5,1.2C2.5,1.2,2.5,1.2,2.5,1.2C2.5,1.2,2.5,1.2,2.5,1.2z M2.7,1.4c0.1,0,0.1,0.1,0.1,0.1C2.8,1.4,2.8,1.4,2.7,1.4z\"\/>\n<\/svg>\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ee283aa\" data-id=\"ee283aa\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d1aa2a5 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"d1aa2a5\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;slideInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Case study at a glance<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-4be15a0 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4be15a0\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-c2f6a56\" data-id=\"c2f6a56\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-77fa43d elementor-widget elementor-widget-image\" data-id=\"77fa43d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"31\" height=\"35\" src=\"https:\/\/www.automation-consultants.com\/wp-content\/uploads\/2023\/03\/Groupe-2015.svg\" class=\"attachment-thumbnail size-thumbnail wp-image-35325\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0ec00a9 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"0ec00a9\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;slideInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-large\">The Challenge<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fb87980 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"fb87980\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;slideInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-medium\">A high volume of enterprise-wide data quality requests<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-af626e5 elementor-widget elementor-widget-text-editor\" data-id=\"af626e5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div data-layout-column=\"true\" data-column-width=\"33.33\"><div class=\"cc-pw7jst\"><ul><li data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\">High volume of business-critical queries<\/li><li data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\">Challenging to maintain triage and resolution SLAs during increased system use<\/li><li data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\">Significant human agent intervention on low-priority requests<\/li><li data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\">Slower than ideal triage and resolution time<\/li><\/ul><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-5841881\" data-id=\"5841881\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fb11346 elementor-widget elementor-widget-image\" data-id=\"fb11346\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"31\" height=\"32\" src=\"https:\/\/www.automation-consultants.com\/wp-content\/uploads\/2023\/03\/Groupe-2014.svg\" class=\"attachment-thumbnail size-thumbnail wp-image-35322\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8f974ba elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"8f974ba\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;slideInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-large\">The Solution<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b88c044 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"b88c044\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;slideInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-medium\">4 collaborative Rovo Agents to triage Data Quality queries\n\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-413cc73 elementor-widget elementor-widget-text-editor\" data-id=\"413cc73\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div data-layout-column=\"true\" data-column-width=\"33.33\"><div class=\"cc-pw7jst\"><ul><li data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\">Agents collaborate to identify issue, suggest a fix, populate, and then format<span id=\"1f862761-10fc-4d25-8733-8ebf50ad6d05\" data-mark-type=\"annotation\" data-mark-annotation-type=\"inlineComment\" data-id=\"1f862761-10fc-4d25-8733-8ebf50ad6d05\" data-prosemirror-content-type=\"mark\" data-prosemirror-mark-name=\"annotation\"> fields<\/span> on tickets<\/li><li data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\">Draws on knowledge saved within a dedicated Confluence Space to recommend fix<\/li><li data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\">A human Data Quality Engineer can approve all ticket fields<\/li><li data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\">Built entirely in Rovo Studio with Natural Language prompts<\/li><\/ul><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-5e6983e\" data-id=\"5e6983e\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d314604 elementor-widget elementor-widget-image\" data-id=\"d314604\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"33\" height=\"33\" src=\"https:\/\/www.automation-consultants.com\/wp-content\/uploads\/2023\/03\/Groupe-2013.svg\" class=\"attachment-thumbnail size-thumbnail wp-image-35319\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6a4711d elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"6a4711d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;slideInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-large\">The Benefit<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9928cf8 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"9928cf8\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;slideInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-medium\">Faster handling of mission-critical data quality requests\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-de8f981 elementor-widget elementor-widget-text-editor\" data-id=\"de8f981\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"layout-section-container\"><div data-layout-section=\"true\" data-layout-columns=\"3\"><div data-layout-column=\"true\" data-column-width=\"33.33\"><div class=\"cc-pw7jst\"><ul><li data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\">Greater efficiency<\/li><li data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\">Supports with the volume of tickets during peak times<\/li><li data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\">Automates repetitive, manual tasks such as custom-field formatting and population<\/li><li data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\">Frees up human agent time to focus on higher-value queries and requests<\/li><\/ul><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3ec7e72 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3ec7e72\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5f7f058\" data-id=\"5f7f058\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a44a206 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"a44a206\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;slideInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">The full story: In depth<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-11e3632 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"11e3632\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;,&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ade285e\" data-id=\"ade285e\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-eb9bc79 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"eb9bc79\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;slideInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Background<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-3059fb9 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3059fb9\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-5a60cc7\" data-id=\"5a60cc7\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-edde9de elementor-widget elementor-widget-image\" data-id=\"edde9de\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"31\" height=\"35\" src=\"https:\/\/www.automation-consultants.com\/wp-content\/uploads\/2023\/03\/Groupe-2015.svg\" class=\"attachment-thumbnail size-thumbnail wp-image-35325\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-inner-column elementor-element elementor-element-5752157\" data-id=\"5752157\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bbdc68b elementor-widget elementor-widget-text-editor\" data-id=\"bbdc68b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-local-id=\"b55d0306-c72c-400d-89e0-f5911cb159f7\" data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\" data-pm-slice=\"1 1 []\">In our work with longstanding client Convex, an international speciality insurance firm, we\u2019re continually exploring how we can automate and enhance internal processes for its business teams. Convex has embraced Rovo across its Atlassian toolset &#8211; particularly in Jira Service Management (JSM).<\/p><p data-local-id=\"2c1bc2ad-f2be-4c37-b83a-3ce7a7cb2c8c\" data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\">We have created a range of custom Rovo Agents to unlock greater time efficiencies, tighter quality control, and happier users across the organisation.<\/p><p data-renderer-start-pos=\"481\">In this case study, we\u2019re focusing on a custom <strong data-renderer-mark=\"true\">Atlassian<\/strong> <strong data-renderer-mark=\"true\">Rovo Agent to improve data quality request handling.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c52d031 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c52d031\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;,&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6ae40f5\" data-id=\"6ae40f5\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2b20e10 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"2b20e10\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;slideInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">The Challenge<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-eae1375 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"eae1375\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-e700f24\" data-id=\"e700f24\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-093a940 elementor-widget elementor-widget-image\" data-id=\"093a940\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"31\" height=\"35\" src=\"https:\/\/www.automation-consultants.com\/wp-content\/uploads\/2023\/03\/Groupe-2015.svg\" class=\"attachment-thumbnail size-thumbnail wp-image-35325\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-inner-column elementor-element elementor-element-e4ce061\" data-id=\"e4ce061\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4a2a134 elementor-widget elementor-widget-text-editor\" data-id=\"4a2a134\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-local-id=\"9dff89de-3a65-4d0d-81e6-2f8e7d41a630\" data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\" data-pm-slice=\"1 1 []\">Data quality is essential for an insurance firm, and the Convex Data Quality team handles a significant volume of queries for all systems across the business.<\/p><p data-local-id=\"77a469c4-0185-4aae-b2f8-991b04ee913d\" data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\">These each need to be dealt with as swiftly and effectively as possible &#8211; especially at times of peak system usage. Convex also wanted to free up human agent time to focus on the highest priority requests, and to automate less complex ones.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5d48920 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5d48920\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;,&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-154a2a3\" data-id=\"154a2a3\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bdc8659 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"bdc8659\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;slideInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">The Solution<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-8994530 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8994530\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-dfac408\" data-id=\"dfac408\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d2071e8 elementor-widget elementor-widget-image\" data-id=\"d2071e8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"31\" height=\"32\" src=\"https:\/\/www.automation-consultants.com\/wp-content\/uploads\/2023\/03\/Groupe-2014.svg\" class=\"attachment-thumbnail size-thumbnail wp-image-35322\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-inner-column elementor-element elementor-element-af99bec\" data-id=\"af99bec\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2234a60 elementor-widget elementor-widget-text-editor\" data-id=\"2234a60\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-renderer-start-pos=\"1423\">The Data Quality team already used Atlassian Assist to create service desk ticket from requests that are raised in a Slack channel. We built a group of four Rovo Agents which work together to strengthen the next part of the process: Triage.<\/p><p data-renderer-start-pos=\"1665\"><strong data-renderer-mark=\"true\">How do the Data Quality request triage Rovo Agents work?<\/strong><\/p><p data-renderer-start-pos=\"1723\">The solution comprises one lead Rovo Agent, and three supporting ones:<\/p><ol class=\"ak-ol\" start=\"1\" data-indent-level=\"1\"><li><p data-renderer-start-pos=\"1797\">The first Agent reviews the request, searches for related issues and identifies the issue.<\/p><\/li><li><p data-renderer-start-pos=\"1891\">By parsing knowledge base articles and content, held in a specific Confluence space, the second Agent suggests a fix for the Data Quality Engineer.<\/p><\/li><li><p data-renderer-start-pos=\"2042\">This Agent takes care of the ticket custom fields, of which there can be up to 12. These fields might include \u2018Severity level\u2019, \u2018Systems impacted\u2019, and more\u2026<\/p><\/li><li><p data-renderer-start-pos=\"2203\">The final Agent handles the formatting of those custom fields.<\/p><\/li><\/ol><p data-renderer-start-pos=\"2270\"><b>With all four custom Rovo Agent combined, our client\u2019s Data Quality team now benefits from a robust, automated request triage process.<\/b><\/p><p data-local-id=\"1efb208d-9a80-46f7-9f08-04665912959d\" data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\" data-pm-slice=\"1 1 []\">Before a ticket is closed, a human agent will have the opportunity to edit and approve all fields. We proactively built this approval step into the workflow, as it was important to Convex that a human sign off all agentic input.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0b7d460 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0b7d460\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;,&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-46d82d9\" data-id=\"46d82d9\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3d498de elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"3d498de\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;slideInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">The Benefits<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-aeaef07 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"aeaef07\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-76cbb11\" data-id=\"76cbb11\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8b0bbe1 elementor-widget elementor-widget-image\" data-id=\"8b0bbe1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"33\" height=\"33\" src=\"https:\/\/www.automation-consultants.com\/wp-content\/uploads\/2023\/03\/Groupe-2013.svg\" class=\"attachment-thumbnail size-thumbnail wp-image-35319\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-inner-column elementor-element elementor-element-857f49a\" data-id=\"857f49a\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d8186d1 elementor-widget elementor-widget-text-editor\" data-id=\"d8186d1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-local-id=\"689f6a1c-c04f-4f02-b95a-2cc6f9535b1c\" data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\" data-pm-slice=\"1 1 []\">This custom Rovo Agent now handles all simple Data Quality queries, automatically suggesting a fix and populating ticket fields.<\/p><p data-local-id=\"06cb2d84-d89a-4f4c-9a4c-d0952a7ad1bd\" data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\">This has freed up significant human time, so the Convex Data Quality Engineers can focus on the more complex, high priority cases.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-63b245f elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"63b245f\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;,&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-cfe753e\" data-id=\"cfe753e\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0d7eed4 elementor-widget elementor-widget-heading\" data-id=\"0d7eed4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Our accreditations <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7018fd6 elementor-widget__width-inherit elementor-widget elementor-widget-global elementor-global-53771 elementor-widget-pix-clients-carousel\" data-id=\"7018fd6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pix-clients-carousel.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"pixfort-swiper position-relative  clients  \"><div class=\"position-relative\"><div class=\"swiper  pix-style-standard pix-circular-slider \" data-swiper='{\"loop\":true,\"is_thumbnails\":false,\"has_thumbnails\":false,\"slidesPerView\":\"1\",\"slidesPerGroup\":1,\"autoHeight\":false,\"centeredSlides\":false,\"duplicatedItems\":true,\"itemsCount\":16,\"autoplay\":{\"delay\":\"2500\",\"disableOnInteraction\":false,\"pauseOnMouseEnter\":true,\"reverseDirection\":false},\"pagination\":{\"enabled\":false,\"clickable\":true,\"dynamicBullets\":false},\"navigation\":{\"enabled\":false},\"freeMode\":true,\"edgeTransitionParams\":{\"transitionZone\":1,\"slider_style\":\"pix-style-standard\",\"slider_effect\":\"pix-circular-slider\",\"slider_inactive_scale\":false,\"dragScale\":false},\"breakpoints\":{\"767\":{\"slidesPerView\":\"5\"},\"1024\":{\"slidesPerView\":\"5\"}}}'  data-slides-desktop=\"5\" data-slides-tablet=\"5\" data-slides-mobile=\"1\" ><div class=\"swiper-wrapper\"><div class=\"swiper-slide\" data-pixfort-slide-index=\"0\"><div class=\"pixfort-slide-inner  pix-p-20\"><div class=\"text-center\"><div class=\"fly-lg d-block pix-p-20 client\" title=\"AWS\"><span class=\"d-block\"><img loading=\"lazy\" decoding=\"async\" width=\"802\" height=\"875\" src=\"https:\/\/www.automation-consultants.com\/wp-content\/uploads\/2024\/05\/2de4d426-bb2c-4c8a-8a53-81e3fa000d86.png\" class=\"scale-with-grid animate-in\" alt=\"AWS\" data-anim-type=\"\" data-anim-delay=\"0\" srcset=\"https:\/\/www.automation-consultants.com\/wp-content\/uploads\/2024\/05\/2de4d426-bb2c-4c8a-8a53-81e3fa000d86.png 802w, https:\/\/www.automation-consultants.com\/wp-content\/uploads\/2024\/05\/2de4d426-bb2c-4c8a-8a53-81e3fa000d86-275x300.png 275w, https:\/\/www.automation-consultants.com\/wp-content\/uploads\/2024\/05\/2de4d426-bb2c-4c8a-8a53-81e3fa000d86-768x838.png 768w\" sizes=\"(max-width: 802px) 100vw, 802px\" \/><\/span><\/div><\/div><\/div><\/div><div class=\"swiper-slide\" data-pixfort-slide-index=\"1\"><div class=\"pixfort-slide-inner  pix-p-20\"><div class=\"text-center\"><div class=\"fly-lg d-block pix-p-20 client\" title=\"monday.com\"><span class=\"d-block\"><img loading=\"lazy\" decoding=\"async\" width=\"347\" height=\"345\" src=\"https:\/\/www.automation-consultants.com\/wp-content\/uploads\/2025\/01\/hi6.png\" class=\"scale-with-grid animate-in\" alt=\"monday.com\" data-anim-type=\"\" data-anim-delay=\"0\" srcset=\"https:\/\/www.automation-consultants.com\/wp-content\/uploads\/2025\/01\/hi6.png 347w, https:\/\/www.automation-consultants.com\/wp-content\/uploads\/2025\/01\/hi6-300x298.png 300w, https:\/\/www.automation-consultants.com\/wp-content\/uploads\/2025\/01\/hi6-150x150.png 150w, https:\/\/www.automation-consultants.com\/wp-content\/uploads\/2025\/01\/hi6-75x75.png 75w\" sizes=\"(max-width: 347px) 100vw, 347px\" \/><\/span><\/div><\/div><\/div><\/div><div class=\"swiper-slide\" data-pixfort-slide-index=\"2\"><div class=\"pixfort-slide-inner  pix-p-20\"><div class=\"text-center\"><div class=\"fly-lg d-block pix-p-20 client\" title=\"Atlassian \"><span class=\"d-block\"><img loading=\"lazy\" decoding=\"async\" width=\"355\" height=\"355\" src=\"https:\/\/www.automation-consultants.com\/wp-content\/uploads\/2025\/01\/hi7.png\" class=\"scale-with-grid animate-in\" alt=\"Atlassian \" data-anim-type=\"\" data-anim-delay=\"0\" srcset=\"https:\/\/www.automation-consultants.com\/wp-content\/uploads\/2025\/01\/hi7.png 355w, https:\/\/www.automation-consultants.com\/wp-content\/uploads\/2025\/01\/hi7-300x300.png 300w, https:\/\/www.automation-consultants.com\/wp-content\/uploads\/2025\/01\/hi7-150x150.png 150w, https:\/\/www.automation-consultants.com\/wp-content\/uploads\/2025\/01\/hi7-75x75.png 75w\" sizes=\"(max-width: 355px) 100vw, 355px\" \/><\/span><\/div><\/div><\/div><\/div><div class=\"swiper-slide\" data-pixfort-slide-index=\"3\"><div class=\"pixfort-slide-inner  pix-p-20\"><div class=\"text-center\"><div class=\"fly-lg d-block pix-p-20 client\" title=\"\"><span class=\"d-block\"><img loading=\"lazy\" decoding=\"async\" width=\"270\" height=\"180\" 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src=\"https:\/\/www.automation-consultants.com\/wp-content\/uploads\/2025\/01\/111-1-e1738251457523.png\" class=\"scale-with-grid animate-in\" alt=\"Essentials plus badge\" data-anim-type=\"\" data-anim-delay=\"0\" \/><\/span><\/a><\/div><\/div><\/div><div class=\"swiper-slide\" data-pixfort-slide-index=\"7\"><div class=\"pixfort-slide-inner  pix-p-20\"><div class=\"text-center\"><a class=\"fly-lg d-block pix-p-20 client\" target=\"_self\" href=\"https:\/\/www.automation-consultants.com\/why-trust-ac\/\" title=\"SOC2\"><span class=\"d-block\"><img loading=\"lazy\" decoding=\"async\" width=\"1496\" height=\"1485\" src=\"https:\/\/www.automation-consultants.com\/wp-content\/uploads\/2025\/12\/202512-Soc2-Badge.png\" class=\"scale-with-grid animate-in\" alt=\"SOC2\" data-anim-type=\"\" data-anim-delay=\"0\" srcset=\"https:\/\/www.automation-consultants.com\/wp-content\/uploads\/2025\/12\/202512-Soc2-Badge.png 1496w, https:\/\/www.automation-consultants.com\/wp-content\/uploads\/2025\/12\/202512-Soc2-Badge-300x298.png 300w, https:\/\/www.automation-consultants.com\/wp-content\/uploads\/2025\/12\/202512-Soc2-Badge-1024x1016.png 1024w, https:\/\/www.automation-consultants.com\/wp-content\/uploads\/2025\/12\/202512-Soc2-Badge-150x150.png 150w, https:\/\/www.automation-consultants.com\/wp-content\/uploads\/2025\/12\/202512-Soc2-Badge-768x762.png 768w, https:\/\/www.automation-consultants.com\/wp-content\/uploads\/2025\/12\/202512-Soc2-Badge-75x75.png 75w\" sizes=\"(max-width: 1496px) 100vw, 1496px\" \/><\/span><\/a><\/div><\/div><\/div><div class=\"swiper-slide\" data-pixfort-slide-index=\"8\"><div class=\"pixfort-slide-inner  pix-p-20\"><div class=\"text-center\"><div class=\"fly-lg d-block pix-p-20 client\" title=\"AWS\"><span class=\"d-block\"><img loading=\"lazy\" decoding=\"async\" width=\"802\" height=\"875\" src=\"https:\/\/www.automation-consultants.com\/wp-content\/uploads\/2024\/05\/2de4d426-bb2c-4c8a-8a53-81e3fa000d86.png\" class=\"scale-with-grid animate-in\" alt=\"AWS\" data-anim-type=\"\" data-anim-delay=\"0\" srcset=\"https:\/\/www.automation-consultants.com\/wp-content\/uploads\/2024\/05\/2de4d426-bb2c-4c8a-8a53-81e3fa000d86.png 802w, https:\/\/www.automation-consultants.com\/wp-content\/uploads\/2024\/05\/2de4d426-bb2c-4c8a-8a53-81e3fa000d86-275x300.png 275w, https:\/\/www.automation-consultants.com\/wp-content\/uploads\/2024\/05\/2de4d426-bb2c-4c8a-8a53-81e3fa000d86-768x838.png 768w\" sizes=\"(max-width: 802px) 100vw, 802px\" \/><\/span><\/div><\/div><\/div><\/div><div class=\"swiper-slide\" data-pixfort-slide-index=\"9\"><div class=\"pixfort-slide-inner  pix-p-20\"><div class=\"text-center\"><div class=\"fly-lg d-block pix-p-20 client\" title=\"monday.com\"><span class=\"d-block\"><img loading=\"lazy\" decoding=\"async\" width=\"347\" height=\"345\" src=\"https:\/\/www.automation-consultants.com\/wp-content\/uploads\/2025\/01\/hi6.png\" class=\"scale-with-grid animate-in\" alt=\"monday.com\" data-anim-type=\"\" data-anim-delay=\"0\" srcset=\"https:\/\/www.automation-consultants.com\/wp-content\/uploads\/2025\/01\/hi6.png 347w, https:\/\/www.automation-consultants.com\/wp-content\/uploads\/2025\/01\/hi6-300x298.png 300w, https:\/\/www.automation-consultants.com\/wp-content\/uploads\/2025\/01\/hi6-150x150.png 150w, https:\/\/www.automation-consultants.com\/wp-content\/uploads\/2025\/01\/hi6-75x75.png 75w\" sizes=\"(max-width: 347px) 100vw, 347px\" \/><\/span><\/div><\/div><\/div><\/div><div class=\"swiper-slide\" data-pixfort-slide-index=\"10\"><div class=\"pixfort-slide-inner  pix-p-20\"><div class=\"text-center\"><div class=\"fly-lg d-block pix-p-20 client\" title=\"Atlassian \"><span class=\"d-block\"><img loading=\"lazy\" decoding=\"async\" width=\"355\" height=\"355\" src=\"https:\/\/www.automation-consultants.com\/wp-content\/uploads\/2025\/01\/hi7.png\" class=\"scale-with-grid animate-in\" alt=\"Atlassian \" data-anim-type=\"\" data-anim-delay=\"0\" srcset=\"https:\/\/www.automation-consultants.com\/wp-content\/uploads\/2025\/01\/hi7.png 355w, https:\/\/www.automation-consultants.com\/wp-content\/uploads\/2025\/01\/hi7-300x300.png 300w, https:\/\/www.automation-consultants.com\/wp-content\/uploads\/2025\/01\/hi7-150x150.png 150w, https:\/\/www.automation-consultants.com\/wp-content\/uploads\/2025\/01\/hi7-75x75.png 75w\" sizes=\"(max-width: 355px) 100vw, 355px\" \/><\/span><\/div><\/div><\/div><\/div><div class=\"swiper-slide\" data-pixfort-slide-index=\"11\"><div class=\"pixfort-slide-inner  pix-p-20\"><div class=\"text-center\"><div class=\"fly-lg d-block pix-p-20 client\" title=\"\"><span class=\"d-block\"><img loading=\"lazy\" decoding=\"async\" width=\"270\" height=\"180\" src=\"https:\/\/www.automation-consultants.com\/wp-content\/uploads\/2025\/07\/Cloud-Migration_1@3x-copy.png\" class=\"scale-with-grid animate-in\" alt=\"Atlassian Cloud Migration Specialised Badge\" data-anim-type=\"\" data-anim-delay=\"0\" \/><\/span><\/div><\/div><\/div><\/div><div class=\"swiper-slide\" data-pixfort-slide-index=\"12\"><div class=\"pixfort-slide-inner  pix-p-20\"><div class=\"text-center\"><a class=\"fly-lg d-block pix-p-20 client\" target=\"_blank\" href=\"https:\/\/www.automation-consultants.com\/wp-content\/uploads\/2025\/10\/Automation-Consultants-ISO-IEC-27001-2022-Official-Certificate.pdf\" title=\"\"><span class=\"d-block\"><img loading=\"lazy\" decoding=\"async\" width=\"180\" height=\"220\" src=\"https:\/\/www.automation-consultants.com\/wp-content\/uploads\/2020\/06\/PS-Badges_27001.svg\" class=\"scale-with-grid animate-in\" alt=\"ISO 27001 badge\" data-anim-type=\"\" data-anim-delay=\"0\" \/><\/span><\/a><\/div><\/div><\/div><div class=\"swiper-slide\" data-pixfort-slide-index=\"13\"><div class=\"pixfort-slide-inner  pix-p-20\"><div class=\"text-center\"><div class=\"fly-lg d-block pix-p-20 client\" title=\"\"><span class=\"d-block\"><img loading=\"lazy\" decoding=\"async\" width=\"270\" height=\"180\" src=\"https:\/\/www.automation-consultants.com\/wp-content\/uploads\/2025\/06\/Service_Mgmt_1@3x-1.png\" class=\"scale-with-grid animate-in\" alt=\"Atlassian Service Management Specialised badge\" data-anim-type=\"\" data-anim-delay=\"0\" \/><\/span><\/div><\/div><\/div><\/div><div class=\"swiper-slide\" data-pixfort-slide-index=\"14\"><div class=\"pixfort-slide-inner  pix-p-20\"><div class=\"text-center\"><a class=\"fly-lg d-block pix-p-20 client\" target=\"_self\" href=\"https:\/\/www.automation-consultants.com\/wp-content\/uploads\/2026\/03\/2026-Automation-Consultants-Cyber-Essentials-Certificate.pdf\" title=\"\"><span class=\"d-block\"><img loading=\"lazy\" decoding=\"async\" width=\"3560\" height=\"3003\" src=\"https:\/\/www.automation-consultants.com\/wp-content\/uploads\/2025\/01\/111-1-e1738251457523.png\" class=\"scale-with-grid animate-in\" alt=\"Essentials plus badge\" data-anim-type=\"\" data-anim-delay=\"0\" \/><\/span><\/a><\/div><\/div><\/div><div class=\"swiper-slide\" data-pixfort-slide-index=\"15\"><div class=\"pixfort-slide-inner  pix-p-20\"><div class=\"text-center\"><a class=\"fly-lg d-block pix-p-20 client\" target=\"_self\" href=\"https:\/\/www.automation-consultants.com\/why-trust-ac\/\" title=\"SOC2\"><span class=\"d-block\"><img loading=\"lazy\" decoding=\"async\" width=\"1496\" height=\"1485\" src=\"https:\/\/www.automation-consultants.com\/wp-content\/uploads\/2025\/12\/202512-Soc2-Badge.png\" class=\"scale-with-grid animate-in\" alt=\"SOC2\" data-anim-type=\"\" data-anim-delay=\"0\" srcset=\"https:\/\/www.automation-consultants.com\/wp-content\/uploads\/2025\/12\/202512-Soc2-Badge.png 1496w, https:\/\/www.automation-consultants.com\/wp-content\/uploads\/2025\/12\/202512-Soc2-Badge-300x298.png 300w, https:\/\/www.automation-consultants.com\/wp-content\/uploads\/2025\/12\/202512-Soc2-Badge-1024x1016.png 1024w, https:\/\/www.automation-consultants.com\/wp-content\/uploads\/2025\/12\/202512-Soc2-Badge-150x150.png 150w, https:\/\/www.automation-consultants.com\/wp-content\/uploads\/2025\/12\/202512-Soc2-Badge-768x762.png 768w, https:\/\/www.automation-consultants.com\/wp-content\/uploads\/2025\/12\/202512-Soc2-Badge-75x75.png 75w\" sizes=\"(max-width: 1496px) 100vw, 1496px\" \/><\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5936ea9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5936ea9\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3f1c4d8\" data-id=\"3f1c4d8\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6dfe861 elementor-widget elementor-widget-spacer\" data-id=\"6dfe861\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-e993a77 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e993a77\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-38001b7\" data-id=\"38001b7\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f79c184 elementor-widget elementor-widget-pix-text\" data-id=\"f79c184\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pix-text.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"pix-el-text w-100 text-left \" ><p class=\"text-20 resp-option text-primary text-left \" >SOLUTIONS<\/p><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8290629 elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-heading\" data-id=\"8290629\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Rovo AI Accelerator<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-18f85ad elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"18f85ad\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-8b8fbe2\" data-id=\"8b8fbe2\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1e35d31 elementor-widget elementor-widget-spacer\" data-id=\"1e35d31\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ba93d05 elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"ba93d05\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tTurn to AC to guide you through your full Rovo and AI adoption process. From discovery and design to training and rollout, you&#8217;ll unlock new levels of AI-powered efficiency and smarter decision-making.\n\nWhether you&#8217;re looking to embed sustainable internal AI processes, or create your own library of powerful custom Rovo agents, we can help you realise value from Atlassian Rovo AI capabilities faster, more effectively and securely.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f589aca elementor-widget elementor-widget-spacer\" data-id=\"f589aca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b82437e elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-pix-button\" data-id=\"b82437e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pix-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<a  href=\"https:\/\/www.automation-consultants.com\/solutions\/rovo-ai-accelerator\/\" class=\"btn m-0     shadow-sm text-white btn-primary d-inline-flex align-items-center      animate-in btn-lg\"   data-anim-type=\"fade-in-left\" data-anim-delay=\"200\" ><span class=\"font-weight-bold \" >Find out more about our Rovo AI Accelerator<\/span><\/a>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-eb33474 elementor-widget elementor-widget-spacer\" data-id=\"eb33474\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-52f7f1d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"52f7f1d\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-854fe63\" data-id=\"854fe63\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div 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