{"id":62313,"date":"2025-12-11T17:26:32","date_gmt":"2025-12-11T17:26:32","guid":{"rendered":"https:\/\/www.automation-consultants.com\/?page_id=62313"},"modified":"2025-12-11T17:31:41","modified_gmt":"2025-12-11T17:31:41","slug":"custom-rovo-agent-streamline-incident-management","status":"publish","type":"page","link":"https:\/\/www.automation-consultants.com\/cn\/about-us\/case-studies-old\/custom-rovo-agent-streamline-incident-management\/","title":{"rendered":"Creating a custom Rovo Agent to Streamline Incident Management"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"62313\" class=\"elementor elementor-62313\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2af09dc elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2af09dc\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;,&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-72ab8d6\" data-id=\"72ab8d6\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2a22594 elementor-invisible elementor-widget elementor-widget-pix-text\" data-id=\"2a22594\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pix-text.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"pix-el-text w-100 text-center \" ><div class=\"d-inline-block\" style=\"max-width:700px;\"><p class=\" resp-option text-primary text-center \" ><span class=\"text-primary animate-in d-inline-block\" data-anim-delay=\"200\" data-anim-type=\"fade-in-up\">USE CASE<\/span><\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-89ff726 elementor-widget elementor-widget-pix-sliding-text\" data-id=\"89ff726\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pix-sliding-text.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"el-89ff726\" class=\"mb-3 text-center \"><h1 class=\"mb-32 pix-sliding-headline-2 animate-in font-weight-bold body-font \" data-anim-type=\"pix-sliding-text\" data-class=\"body-font text-white\" style=\"\"><span class=\"slide-in-container \"><span class=\"pix-sliding-item body-font text-white\" style=\"transition-delay: 0ms;\">Creating&#32;<\/span><\/span> <span class=\"slide-in-container \"><span class=\"pix-sliding-item body-font text-white\" style=\"transition-delay: 150ms;\">a&#32;<\/span><\/span> <span class=\"slide-in-container \"><span class=\"pix-sliding-item body-font text-white\" style=\"transition-delay: 300ms;\">custom&#32;<\/span><\/span> <span class=\"slide-in-container \"><span class=\"pix-sliding-item body-font text-white\" style=\"transition-delay: 450ms;\">Rovo&#32;<\/span><\/span> <span class=\"slide-in-container \"><span class=\"pix-sliding-item body-font text-white\" style=\"transition-delay: 600ms;\">Agent&#32;<\/span><\/span> <span class=\"slide-in-container \"><span class=\"pix-sliding-item body-font text-white\" style=\"transition-delay: 750ms;\">to&#32;<\/span><\/span> <span class=\"slide-in-container \"><span class=\"pix-sliding-item body-font text-white\" style=\"transition-delay: 900ms;\">Streamline&#32;<\/span><\/span> <span class=\"slide-in-container \"><span class=\"pix-sliding-item body-font text-white\" style=\"transition-delay: 1050ms;\">Incident&#32;<\/span><\/span> <span class=\"slide-in-container \"><span class=\"pix-sliding-item body-font text-white\" style=\"transition-delay: 1200ms;\">Management&#32;<\/span><\/span> <\/h1><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-24064be elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"24064be\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;shape_divider_top&quot;:&quot;waves-pattern&quot;,&quot;background_background&quot;:&quot;classic&quot;,&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t\t\t<div class=\"elementor-shape elementor-shape-top\" aria-hidden=\"true\" data-negative=\"false\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1047.1 3.7\" 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M2.5,1.2C2.5,1.2,2.5,1.2,2.5,1.2C2.5,1.2,2.5,1.2,2.5,1.2z M2.7,1.4c0.1,0,0.1,0.1,0.1,0.1C2.8,1.4,2.8,1.4,2.7,1.4z\"\/>\n<\/svg>\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ee283aa\" data-id=\"ee283aa\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d1aa2a5 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"d1aa2a5\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;slideInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Case study at a glance<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-4be15a0 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4be15a0\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-c2f6a56\" data-id=\"c2f6a56\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-77fa43d elementor-widget elementor-widget-image\" data-id=\"77fa43d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"31\" height=\"35\" src=\"https:\/\/www.automation-consultants.com\/wp-content\/uploads\/2023\/03\/Groupe-2015.svg\" class=\"attachment-thumbnail size-thumbnail wp-image-35325\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0ec00a9 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"0ec00a9\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;slideInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-large\">The Challenge<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-af626e5 elementor-widget elementor-widget-text-editor\" data-id=\"af626e5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div data-layout-column=\"true\" data-column-width=\"33.33\"><div class=\"cc-pw7jst\"><ul><li data-renderer-start-pos=\"1147\" data-local-id=\"6a404d9f-2fbe-4424-a732-70f2ad40249a\">Significant delays to root cause identification and resolution as engineers must manually investigate DevOps incidents<\/li><li data-renderer-start-pos=\"1269\" data-local-id=\"d83fa790-936c-4dd0-a24a-062c5dc6c204\">Complex AWS environments require deep technical expertise to identify the exact component causing an issue<\/li><li data-renderer-start-pos=\"1379\" data-local-id=\"2385c32a-13d6-4881-b554-e6fb8c94eee8\">Lack of a centralised, conversational interface for incident investigation<\/li><li data-renderer-start-pos=\"1457\" data-local-id=\"4b5e8526-e45a-47bf-9b89-bbdc350d9d56\">Frustrated users and reduced operational efficiencies<\/li><li data-renderer-start-pos=\"1514\" data-local-id=\"ac841257-3bc8-4989-9dbc-c4a17ccea6fa\">Communication gaps and slower decision-making<\/li><li data-renderer-start-pos=\"1564\" data-local-id=\"245d1ec4-697a-4cf1-90dc-3382b1223839\">Increased risk of human error during high-pressure incidents due to engineers manually gathering and interpreting data from disparate sources<\/li><\/ul><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-5841881\" data-id=\"5841881\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fb11346 elementor-widget elementor-widget-image\" data-id=\"fb11346\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"31\" height=\"32\" src=\"https:\/\/www.automation-consultants.com\/wp-content\/uploads\/2023\/03\/Groupe-2014.svg\" class=\"attachment-thumbnail size-thumbnail wp-image-35322\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8f974ba elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"8f974ba\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;slideInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-large\">The Solution<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-413cc73 elementor-widget elementor-widget-text-editor\" data-id=\"413cc73\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div data-layout-column=\"true\" data-column-width=\"33.33\"><div class=\"cc-pw7jst\"><ul><li data-renderer-start-pos=\"3756\" data-local-id=\"96ab059d-c4c3-4b9f-91a5-69620414d3dc\">Developed a custom Forge-built Rovo Agent to automate and consolidate root cause analysis for AWS incidents within Jira Service Management (JSM).<\/li><li data-renderer-start-pos=\"3905\" data-local-id=\"a16d2472-ee86-478f-87be-a5202db3e668\">The Agent connects securely to AWS, gathering and interpreting diagnostic data to detect failures and anomalies.<\/li><li data-renderer-start-pos=\"4021\" data-local-id=\"f2d49aaa-2d42-471f-8854-0c34b7ec73ae\">Provides a conversational interface that allows engineers to ask questions and receive clear, actionable summaries and recommendations directly within the Jira ticket.<\/li><li data-renderer-start-pos=\"4192\" data-local-id=\"37589664-3076-41eb-a0b8-6e5bf4d8f5e8\">Updates incident tickets in real time with new findings, ensuring all stakeholders have immediate access to the latest information.<\/li><\/ul><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-5e6983e\" data-id=\"5e6983e\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d314604 elementor-widget elementor-widget-image\" data-id=\"d314604\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"33\" height=\"33\" src=\"https:\/\/www.automation-consultants.com\/wp-content\/uploads\/2023\/03\/Groupe-2013.svg\" class=\"attachment-thumbnail size-thumbnail wp-image-35319\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6a4711d elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"6a4711d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;slideInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-large\">The Benefit<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-de8f981 elementor-widget elementor-widget-text-editor\" data-id=\"de8f981\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"layout-section-container\"><div data-layout-section=\"true\" data-layout-columns=\"3\"><div data-layout-column=\"true\" data-column-width=\"33.33\"><div class=\"cc-pw7jst\"><ul><li data-renderer-start-pos=\"5840\" data-local-id=\"7dcbddc1-86ce-444d-bed4-51f9fd92b14c\"><strong data-renderer-mark=\"true\">Faster Incident Resolution<\/strong><br \/>Dramatically reduces mean time to resolution (MTTR) by automating initial root cause analysis and delivering concise, actionable insights.<\/li><li data-renderer-start-pos=\"6009\" data-local-id=\"c3a4e376-6122-4877-8c29-aaab6a3c2f9d\"><strong data-renderer-mark=\"true\">Improved Reliability<\/strong><br \/>Minimises service disruptions and downtime, directly enhancing the availability and reliability of business-critical systems.<\/li><li data-renderer-start-pos=\"6159\" data-local-id=\"1c9cdfcb-c518-477c-aa99-767eb04a5c10\"><strong data-renderer-mark=\"true\">Operational Efficiency<\/strong><br \/>Frees up engineering time by eliminating manual data gathering, allowing teams to focus on resolving issues rather than diagnosis.<\/li><li data-renderer-start-pos=\"6316\" data-local-id=\"42267811-7281-4653-97f9-63b7244ecc6e\"><strong data-renderer-mark=\"true\">Transparency &amp; Communication:<\/strong> Shared visibility, clear summaries and real-time ticket updates promote informed, data-driven decision-making.<\/li><li data-renderer-start-pos=\"6460\" data-local-id=\"d6370143-741f-405d-b70d-7e74c753379a\"><strong data-renderer-mark=\"true\">Reduced Human Error:<\/strong> Automation lowers the risk of mistakes during high-pressure incidents, improving the accuracy and confidence of incident response.<\/li><li>\u00a0<\/li><\/ul><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3ec7e72 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3ec7e72\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5f7f058\" data-id=\"5f7f058\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a44a206 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"a44a206\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;slideInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">The full story: In depth<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-11e3632 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"11e3632\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;,&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ade285e\" data-id=\"ade285e\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-eb9bc79 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"eb9bc79\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;slideInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Background<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-3059fb9 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3059fb9\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-5a60cc7\" data-id=\"5a60cc7\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-edde9de elementor-widget elementor-widget-image\" data-id=\"edde9de\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"31\" height=\"35\" src=\"https:\/\/www.automation-consultants.com\/wp-content\/uploads\/2023\/03\/Groupe-2015.svg\" class=\"attachment-thumbnail size-thumbnail wp-image-35325\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-inner-column elementor-element elementor-element-5752157\" data-id=\"5752157\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bbdc68b elementor-widget elementor-widget-text-editor\" data-id=\"bbdc68b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-renderer-start-pos=\"67\" data-local-id=\"a40673cc-f66d-46ce-8742-a64a3db8258e\">Here at <span data-highlighted=\"true\" data-vc=\"highlighted-text\"><span class=\"_kqswh2mm\"><span class=\"_5pioz8co _189e1dm9 _1il9buyh _19lc184f _d0altlke\" data-testid=\"definition-highlighter\">AC<\/span><\/span><\/span>, our team wanted to address the challenges faced by DevOps and Cloud operations teams when an AWS service or resource experiences an issue.<\/p><p data-renderer-start-pos=\"220\" data-local-id=\"a6a9a7c9-839b-462c-9f4f-fdd269621251\">To tackle this, we developed a custom, Forge-built<strong data-renderer-mark=\"true\"> Rovo DevOps Agent &#8211; designed to consolidate Root Cause Analysis (RCA) and streamline incident management.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c52d031 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c52d031\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;,&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6ae40f5\" data-id=\"6ae40f5\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2b20e10 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"2b20e10\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;slideInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">The Challenge<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-eae1375 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"eae1375\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-e700f24\" data-id=\"e700f24\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-093a940 elementor-widget elementor-widget-image\" data-id=\"093a940\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"31\" height=\"35\" src=\"https:\/\/www.automation-consultants.com\/wp-content\/uploads\/2023\/03\/Groupe-2015.svg\" class=\"attachment-thumbnail size-thumbnail wp-image-35325\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-inner-column elementor-element elementor-element-e4ce061\" data-id=\"e4ce061\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4a2a134 elementor-widget elementor-widget-text-editor\" data-id=\"4a2a134\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-renderer-start-pos=\"393\" data-local-id=\"606734b7-91e4-476d-bb13-e2442d940578\">When an AWS service or resource experiences an issue, it often results in a huge burden on IT teams. With engineers forced to sift through multiple metrics and consoles to identify the root cause, it\u2019s a time-consuming, manual investigative effort, and can delay incident resolution.<\/p><p data-renderer-start-pos=\"678\" data-local-id=\"a5967634-7f9b-49bc-a4e2-0ac2f19e4534\">The additional complexity of some AWS environments, which often consist of numerous interconnected services and resources, makes it even more difficult to identify the specific component causing an issue.<\/p><p data-renderer-start-pos=\"885\" data-local-id=\"9e59c28c-d73f-460b-a964-b7c12c54b9ee\">This process requires expertise, patience, and a deep understanding of system architecture. Without a centralised, conversational interface for incident investigation, teams struggle to collaborate and share information effectively.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5d48920 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5d48920\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;,&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-154a2a3\" data-id=\"154a2a3\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bdc8659 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"bdc8659\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;slideInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">The Solution<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-8994530 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8994530\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-dfac408\" data-id=\"dfac408\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d2071e8 elementor-widget elementor-widget-image\" data-id=\"d2071e8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"31\" height=\"32\" src=\"https:\/\/www.automation-consultants.com\/wp-content\/uploads\/2023\/03\/Groupe-2014.svg\" class=\"attachment-thumbnail size-thumbnail wp-image-35322\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-inner-column elementor-element elementor-element-af99bec\" data-id=\"af99bec\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2234a60 elementor-widget elementor-widget-text-editor\" data-id=\"2234a60\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p3\">At Automation Consultants, we recognised these pain points as a significant barrier to operational efficiency and effective incident management.<\/p><p class=\"p3\">The solution? Developing an intelligent, custom Rovo Agent, to streamline root cause analysis by consolidating all relevant information into a single interface.<\/p><p class=\"p3\">Built in Forge, and harnessing powerful AI, the Agent automates the initial stages of incident investigation by quickly providing engineers with a summary of the root cause and actionable next steps to resolve the issue.<\/p><p class=\"p3\"><b>How this custom Rovo Agent works<\/b><\/p><p class=\"p3\">When an incident is raised in Jira Service Management (JSM), the Agent springs into action by identifying which AWS resource (such as an EC2 instance or Lambda function) is linked to the incident. It then connects to AWS through secure API calls and gathers a wealth of diagnostic data, including instance states, CloudWatch metrics, error logs, and other relevant data collected.<\/p><p class=\"p3\"><b>What makes this Agent unique?<\/b><\/p><p class=\"p3\">This Agent does not just collect technical information; it also analyses it to detect failures and anomalies (such as a stopped EC2 instance, a spike in error rates, or a malfunctioning Lambda function).<\/p><p class=\"p3\">It then structures these findings into a clear, digestible summary, pinpointing the likely root cause and highlighting the affected components. This summary is delivered directly to the DevOps team through the Jira ticket, ensuring that engineers have immediate access to actionable insights without having to manually trawl through multiple AWS dashboards.<\/p><p class=\"p3\"><b>Conversational interface<\/b><\/p><p class=\"p3\">This Agent also supports a range of conversational prompts, allowing users to ask questions. In response, it can produce detailed reports on the cause of service breakdowns, interpret information from JSM, Assets, and AWS, and even provide tailored recommendations for remediation.<\/p><p class=\"p3\">Additionally, the Agent can update the incident ticket with new findings as more data becomes available, keeping all stakeholders informed in real time.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0b7d460 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0b7d460\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;,&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-46d82d9\" data-id=\"46d82d9\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3d498de elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"3d498de\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;slideInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">The Benefits<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-aeaef07 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"aeaef07\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-76cbb11\" data-id=\"76cbb11\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8b0bbe1 elementor-widget elementor-widget-image\" data-id=\"8b0bbe1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"33\" height=\"33\" src=\"https:\/\/www.automation-consultants.com\/wp-content\/uploads\/2023\/03\/Groupe-2013.svg\" class=\"attachment-thumbnail size-thumbnail wp-image-35319\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-inner-column elementor-element elementor-element-857f49a\" data-id=\"857f49a\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d8186d1 elementor-widget elementor-widget-text-editor\" data-id=\"d8186d1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-renderer-start-pos=\"4350\" data-local-id=\"e6d5502f-7278-41cd-a8d1-485491bee5fb\">By automating the initial stages of root cause analysis, we anticipate that the agent would dramatically reduce an incident\u2019s mean time to resolution (MTTR).<\/p><p data-renderer-start-pos=\"4510\" data-local-id=\"ad47f10b-6eb3-4ddf-b0ce-94d7de6a19f4\">Engineers would no longer need to manually gather and interpret data from disparate AWS consoles. Instead, they would receive a concise, accurate summary of the problem with suggested next steps, all without ever having to leave the JSM incident ticket.<\/p><p data-renderer-start-pos=\"4766\" data-local-id=\"3e2ced4f-e8d1-4790-9ca2-7a67e5a305e5\">This streamlined process improves the accuracy of the agent in identifying problems, and enhances user satisfaction with the agent\u2019s insights<\/p><p data-renderer-start-pos=\"4909\" data-local-id=\"bc824628-b5e9-4e8d-b9e0-159fc7caf26a\">This acceleration in incident response would lead to fewer and shorter service disruptions, directly improving the reliability and availability of business-critical systems.<\/p><p data-renderer-start-pos=\"5085\" data-local-id=\"1281e0f4-7ddf-4a25-9074-cba30fff7ea4\">The reduction in manual AWS investigations would both free-up valuable engineering time, and minimise the risk of human error during high-pressure incidents. Teams would be able to focus their expertise on resolving the underlying issue, rather than on data gathering and initial diagnosis, further contributing to operational efficiency.<\/p><p data-renderer-start-pos=\"5425\" data-local-id=\"7093a36f-2681-4f33-a356-3ea4a5c7966d\">The agent also enhances transparency and collaboration. By updating the Jira ticket with detailed findings and explanations, the agent ensures that all relevant stakeholders, from engineers to IT managers, have access to the same up-to-date information. This shared visibility fosters better communication, more informed decision-making, and a stronger culture of accountability.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-63b245f elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"63b245f\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;,&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-cfe753e\" data-id=\"cfe753e\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0d7eed4 elementor-widget elementor-widget-heading\" data-id=\"0d7eed4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Our accreditations <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7018fd6 elementor-widget__width-inherit elementor-widget elementor-widget-global elementor-global-53771 elementor-widget-pix-clients-carousel\" data-id=\"7018fd6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pix-clients-carousel.default\">\n\t\t\t\t<div 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https:\/\/www.automation-consultants.com\/wp-content\/uploads\/2025\/12\/202512-Soc2-Badge-300x298.png 300w, https:\/\/www.automation-consultants.com\/wp-content\/uploads\/2025\/12\/202512-Soc2-Badge-1024x1016.png 1024w, https:\/\/www.automation-consultants.com\/wp-content\/uploads\/2025\/12\/202512-Soc2-Badge-150x150.png 150w, https:\/\/www.automation-consultants.com\/wp-content\/uploads\/2025\/12\/202512-Soc2-Badge-768x762.png 768w, https:\/\/www.automation-consultants.com\/wp-content\/uploads\/2025\/12\/202512-Soc2-Badge-75x75.png 75w\" sizes=\"(max-width: 1496px) 100vw, 1496px\" \/><\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5936ea9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5936ea9\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3f1c4d8\" data-id=\"3f1c4d8\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6dfe861 elementor-widget elementor-widget-spacer\" data-id=\"6dfe861\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-e993a77 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e993a77\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-38001b7\" data-id=\"38001b7\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f79c184 elementor-widget elementor-widget-pix-text\" data-id=\"f79c184\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pix-text.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"pix-el-text w-100 text-left \" ><p class=\"text-20 resp-option text-primary text-left \" >SOLUTIONS<\/p><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8290629 elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-heading\" data-id=\"8290629\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Rovo AI Accelerator<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-18f85ad elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"18f85ad\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-8b8fbe2\" data-id=\"8b8fbe2\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1e35d31 elementor-widget elementor-widget-spacer\" data-id=\"1e35d31\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ba93d05 elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"ba93d05\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If a custom Rovo Agent can dramatically cut MTTR for incident resolution, imagine what a full AI adoption strategy could do for the rest of your business. With AC\u2019s Rovo AI Accelerator, we help you identify high-impact use cases, design bespoke agents, and roll out Rovo successfully across your teams.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f589aca elementor-widget elementor-widget-spacer\" data-id=\"f589aca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b82437e elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-pix-button\" data-id=\"b82437e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pix-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<a  href=\"https:\/\/www.automation-consultants.com\/solutions\/rovo-ai-accelerator\/\" class=\"btn m-0     shadow-sm text-white btn-primary d-inline-flex align-items-center      animate-in btn-lg\"   data-anim-type=\"fade-in-left\" data-anim-delay=\"200\" ><span class=\"font-weight-bold \" >Explore the Rovo AI Accelerator<\/span><\/a>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-eb33474 elementor-widget elementor-widget-spacer\" data-id=\"eb33474\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-52f7f1d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"52f7f1d\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-854fe63\" data-id=\"854fe63\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-37fb97c elementor-widget elementor-widget-menu-anchor\" data-id=\"37fb97c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"freeconsultation\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b687e00 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"b687e00\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;slideInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Ready to explore what Rovo Agents could do for your team?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fc79fef elementor-widget elementor-widget-pix-text\" data-id=\"fc79fef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pix-text.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"pix-el-text w-100 text-center \" ><p class=\"text-sm resp-option text-white text-center \" >If you\u2019d like guidance on streamlining your incident management processes or want to explore building a custom Rovo Agent, our experts are here to help.<\/p><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b5e3e9f elementor-widget elementor-widget-shortcode\" data-id=\"b5e3e9f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\n\t\t\t\t\t\t<script>\n\t\t\t\t\t\t\twindow.hsFormsOnReady = window.hsFormsOnReady || [];\n\t\t\t\t\t\t\twindow.hsFormsOnReady.push(()=>{\n\t\t\t\t\t\t\t\thbspt.forms.create({\n\t\t\t\t\t\t\t\t\tportalId: 2155711,\n\t\t\t\t\t\t\t\t\tformId: \"3897ffee-8efd-46e4-9989-21a34f56a656\",\n\t\t\t\t\t\t\t\t\ttarget: \"#hbspt-form-1777577947000-0674171870\",\n\t\t\t\t\t\t\t\t\tregion: \"na1\",\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t})});\n\t\t\t\t\t\t<\/script>\n\t\t\t\t\t\t<div class=\"hbspt-form\" id=\"hbspt-form-1777577947000-0674171870\"><\/div><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>USE CASE Creating&#32; a&#32; custom&#038;#32&#8230;<\/p>\n","protected":false},"author":28,"featured_media":51197,"parent":13976,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","footnotes":""},"class_list":["post-62313","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Creating a custom Rovo Agent to Streamline Incident Management | Automation Consultants<\/title>\n<meta name=\"description\" content=\"Discover how a custom Rovo DevOps 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