BSkyB purchased Easynet in January 2006 in a move to become a major force in the UK internet arena. BSkyB needed to rapidly integrate all of Easynet’s broadband services with BSkyB’s existing CRM systems.
Phase 1 of the solution required test scenarios to be developed in order to simulate broadband sales and broadband technical enquiries. This was a requirement for both the thick client used for BSkyB call-centres, and the thin client (Citrix) used for third party and international call-centres. These scenarios needed to be tested in addition to the core CRM transactions currently in production. AC was able to provide the resource to meet these requirements successfully. Performance testing began as anticipated and Broadband was launched into the production environment.
AC already had experience of the technologies used to test the existing CRM system at BSkyB and was able to apply these methods and skills to the broadband projects. AC’s in-depth knowledge of Mercury LoadRunner and QA Load resulted in a fast turnaround in preparation for performance testing. It was of critical importance that BSkyB was able to launch the broadband service quickly, in order to compete with other Internet providers. Furthermore, AC provided BSkyB with a bespoke solution for the E-Sales project that has the advantage of being available for use in the future in new environments.
+44(0)118 932 3001
Automation Consultants shares the same working values as us – they are part of our team, literally! They supply us with up-to-speed consultants who fit in seamlessly.
Theresa Pemble, solution delivery manager, Severn Trent
Using the technical expertise of Automation Consultants' people we have been able to identify and fix problems very early in the migration process thus saving valuable time.
HP Consulting and Integration
In an agile workflow changes to source code should be deployed and tested early and often – as soon as there is a working component you try it out straight away. After working with Automation Consultants all the developer had to do was click a button and wait 20 minutes to register the changes to the advertising platform.
Malcolm Reid, head of product development, Sky IQ
Automation Consultants has been involved in several different projects, from normal performance testing to testing the capability of new hardware systems, as well as creating several innovative bespoke tools that improved productivity, delivered high standard results and added value to the test process. During all of these projects, AC has been flexible and helpful, going out of their way to resolve any difficult technical issues.
Kenneth Lagerwall ,
IS Quality Services, T-Mobile UK
Automation Consultants' technical knowledge and understanding of the Rational toolset, combined with the excellent training they provide, has meant we can forge ahead with application development.
Andy King, head of test, ONS
Automation Consultants has been able to deploy highly skilled resources at very short notice and has always met very demanding delivery deadlines
HP Consulting and Integration
- About Us
- Blog / News