Automated Call Generator Software
Our Call Generation software provides a method to load test contact centre applications and systems. Testing with the Call Generator ensures that the system performs to specification and is scalable.
This software quickly and easily generates thousands of automated test calls. In this way, customer calls can be duplicated precisely. Just like actual customers, the software dials into the systems under test, enters account numbers and PIN numbers, listens to ensure that the right prompt responses are being played, and then measures the system and network response times throughout each test call.
Merlin House, Brunel Road
RG7 4AB, UK
Phone: +44(0)118 932 3001
Founded in 2000, Automation Consultants (AC) is an IT services and software company with a mission to improve the speed and reduce the cost of IT project deployment by implementing automation across the software life cycle. Committed to helping companies optimise their business performance and customer service, AC develops and deploys advanced software automation solutions. Customers include BSkyB, HSBC, Invensys, Orange, EverythingEverywhere and Vodafone.