Every solution involving Jira, Confluence and/or other Atlassian products is different. It has its own combination of add-ons, integrations with Atlassian products, integrations with other products and configurations designed to solve a particular business problem.
Automation Consultants will support your particular solution and provide a managed service that takes Atlassian administration off your hands and lets you concentrate on your business; we can also provide Atlassian managed hosting. Our managed service covers the whole Atlassian range and integrations with almost any conceivable external system. The service covers troubleshooting, upgrades and health checks, and can be tailored to provide a price and level of support appropriate to the system.
Automation Consultants will get to know your system (where we did not design it ourselves) and be able to plan against failures at any weaker points, and upgrade it faster and more efficiently.
If your system is mission-critical, the support will be available 24/7 with stringent SLAs. If your system is not mission-critical, the support can work in business hours only, have less stringent SLAs, and come at much more moderate cost.
Many add-ons and integrations are only possible with server (i.e. on-premise) hosting. Automation Consultants’ managed service can include Atlassian managed hosting, typically in Amazon Web Services or MS Azure. This gives you all the convenience of a cloud solution, but also the full functionality offered by the server editions of Atlassian’s products.
Common external integrations include integrations with Active Directory, Jenkins, Git and MS Team Foundation Server.
In addition to support, Automation Consultants can perform one-off projects on your solution, such as merging it with other instances, dividing it into more than one instance, migrating it from server to cloud or vice versa. Our projects are carefully planned to minimise any risk of data loss or unplanned outages and users are given a smooth transition from the old configuration to the new.
Talk to our experts today about how our Atlassian managed hosting services can make your Atlassian solution work more smoothly.