新闻 | Automation Consultants

ITSM: A Complete Guide to IT Service Management

IT services are a huge part of your daily processes. They might be internal—integrating new technologies, creating user profiles for new employees, or acquiring new hardware and software—or external, where you provide customer support for your business offerings. Either way,...

10 March 2025

Delivering Cost Savings and Efficiency with AWS Optimisation

Case Studies

Delivering Cost Savings and Efficiency with AWS Optimisation

Summary Challenge: Our client’s AWS infrastructure supported multiple customer communications platforms, but continual technical debt threatened to slow development and drive up costs if left unmanaged. Solution: Automated technical debt and cost reduction using a series of AWS Lambda scripts....

7 March 2025

Automation Consultants is Now a Carbon Neutral British Business

Blog

Automation Consultants is Now a Carbon Neutral British Business

Here at AC, we’re committed to reducing our environmental impact, and playing our part in a more sustainable, greener future. We’re delighted, therefore, to now be a certified carbon neutral business, awarded to us by Carbon Neutral Britain. Turning insights...

28 February 2025

Elevating Efficiency: The Atlassian Health Check Success Story

Case Studies

Elevating Efficiency: The Atlassian Health Check Success Story

Summary Challenge: Address inconsistent and inefficient Atlassian tool configurations that led to unnecessary Jira setup work, limited user knowledge of Jira and Confluence, and the need to future-proof the platform to support rapid company growth. Solution: Used Optimizer for Jira...

21 February 2025

Atlassian Rovo vs Microsoft Copilot: How do these AI tools compare?

Blog

Atlassian Rovo vs Microsoft Copilot: How do these AI tools compare?

If you’re anything like us, your sights are firmly fixed on the evolution of AI tools and their impact on the way we work. Of particular interest to us (and, we imagine, you, as you’re reading this!) is the continued...

11 February 2025

The Jira and ITSM Intersect: Jira Service Management

Blog

The Jira and ITSM Intersect: Jira Service Management

Jira Service Management, or JSM as it’s often called, is a platform for bringing together software development, IT, and business teams. It’s a core product within the Atlassian System of Work, and has been designed to be an intuitive, end-to-end...

9 February 2025

Jira Align vs Jira Plans: Which Scaled Agile Tool is Right For You?

Blog

Jira Align vs Jira Plans: Which Scaled Agile Tool is Right For You?

At some stage in your Scaled Agile journey, you may want to improve visibility and collaboration across your organisation with additional tooling. Many people we speak to automatically think of Atlassian’s Jira Align. After all, it’s designed to unlock enterprise...

23 January 2025

Complying with DORA and NIS2: A Guide for Atlassian Users

Blog

Complying with DORA and NIS2: A Guide for Atlassian Users

In the past six months, two significant new regulations have come into force and now apply to businesses across the EU – and those who operate with them. We’re talking the Network and Information Systems Directive (NIS2), which was implemented...

20 January 2025