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Reducing data handling by 75% with AWS Strands AI Agents

Summary Challenge: The incident management process was highly inefficient, requiring human agents to manually review around 2,000 lines of ScriptRunner data per error log. This task typically took up to four hours to complete, making it time-consuming and prone to...

9 April 2026

Creating a custom Rovo Agent to Enhance Root Cause Analysis

Case Studies

Creating a custom Rovo Agent to Enhance Root Cause Analysis

Summary Challenge: Data Quality Team from an international insurance company faced a high volume of tickets and lacked capacity to consistently perform RCA. Separate tracking in Airtable led to manual effort, errors, and time-consuming validation, resulting in an inconsistent RCA...

31 March 2026

From Chatbot to Autonomous Colleague: How to Build Production-Grade Rovo Agents in Days, Not Months

Blog

From Chatbot to Autonomous Colleague: How to Build Production-Grade Rovo Agents in Days, Not Months

The rise of AI Agents has been exponential. What began as experimental chatbots answering basic FAQs has rapidly matured into something far more powerful: Autonomous, context-aware agents, which are capable of driving real work forward. For organisations already invested in...

10 March 2026

Culture: The Biggest Barrier to AI Adoption for Software Development Teams?

Blog

Culture: The Biggest Barrier to AI Adoption for Software Development Teams?

Artificial Intelligence (AI) has quietly taken a seat beside today’s software developers. Tools like GitHub, ChatGPT, Copilot, Codeium, and more, can generate boilerplate code, explain legacy functions, draft tests, and even help reason through architectural problems. In many ways, they...

24 February 2026

How Cloud Migration Unlocks Digital and AI Transformation

Blog

How Cloud Migration Unlocks Digital and AI Transformation

In light of Atlassian’s announcement about retiring Data Center products, your teams may be discussing a move to the Cloud. Whilst, undoubtedly, some of you may be feeling the sting of a mandated Cloud migration, in this article we’re focusing...

3 February 2026

6 Atlassian Predictions: What Should You Expect for 2026?

Blog

6 Atlassian Predictions: What Should You Expect for 2026?

Now that we’re a few weeks into the new year here at AC, we’ve given some thought to the trends we expect to emerge over the next 12 months – especially around the Atlassian ecosystem. From AI to the rise...

20 January 2026

Atlassian Rovo Updates: What’s New (and How Will It Help Your Teams)?

Blog

Atlassian Rovo Updates: What’s New (and How Will It Help Your Teams)?

Of all the innovations within the Atlassian Cloud Platform, it’s Rovo where we’re seeing the greatest rate of change. To help you and your teams keep pace, let’s delve deeper into the recent significant Rovo updates announced by Atlassian –...

18 November 2025

Webinar

Rovo Webinar Highlights

This week, we launched our Smarter Onboarding with Rovo webinar, designed to help HR teams facing common onboarding challenges. Now, we’re excited to share some of the key takeaways and highlights with you all. Why did we choose onboarding and...

23 September 2025

Webinar

New Webinar: Could AI Rovo Agents Transform Your Onboarding Process?

Now, this is one for all of you working in the HR and People space. You’re probably familiar with painful onboarding experiences: Manual tasks, disconnected tools, lengthy processes… the list goes on. And you’re not alone. Forbes reported that only...

3 September 2025

Atlassian Tools for Financial Services: 5 Ways Your Teams Can Enhance Compliance

Blog

Atlassian Tools for Financial Services: 5 Ways Your Teams Can Enhance Compliance

Today, we’re exploring how teams in the highly regulated financial services industry can use Atlassian apps to support their compliance efforts. Now, here at AC, our client base includes both global and national banking firms, and we have a working...

4 August 2025

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Tag: AI