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Creating a custom Rovo Agent to Enhance Root Cause Analysis

Summary Challenge: The Data Quality Team at Convex, an international speciality insurance firm, faced such a high volume of data quality tickets that they lacked the capacity to perform Root Cause Analysis (RCA) consistently. Most tickets received no RCA at all,...

31 March 2026

From Chatbot to Autonomous Colleague: How to Build Production-Grade Rovo Agents in Days, Not Months

Blog

From Chatbot to Autonomous Colleague: How to Build Production-Grade Rovo Agents in Days, Not Months

The rise of AI Agents has been exponential. What began as experimental chatbots answering basic FAQs has rapidly matured into something far more powerful: Autonomous, context-aware agents, which are capable of driving real work forward. For organisations already invested in...

10 March 2026

Atlassian Forge vs Rovo Studio: Which Should You Use?

Blog

Atlassian Forge vs Rovo Studio: Which Should You Use?

If you’re planning on building a custom AI Rovo Agent, you have two choices. The first is to create your agent using Atlassian Forge, which requires coding, and a fairly high level of technical proficiency. The second is to use...

16 December 2025

Atlassian Rovo Updates: What’s New (and How Will It Help Your Teams)?

Blog

Atlassian Rovo Updates: What’s New (and How Will It Help Your Teams)?

Of all the innovations within the Atlassian Cloud Platform, it’s Rovo where we’re seeing the greatest rate of change. To help you and your teams keep pace, let’s delve deeper into the recent significant Rovo updates announced by Atlassian –...

18 November 2025

Atlassian Service Collection: What’s Included and Why Do You Need it?

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Atlassian Service Collection: What’s Included and Why Do You Need it?

This is one for all of you working in IT Service Management, Customer Service, IT Ops and beyond. The Atlassian Service Collection has arrived – and we’re here to guide you through it. What is the Atlassian Service Collection? The...

12 November 2025

Webinar

Rovo Webinar Highlights

This week, we launched our Smarter Onboarding with Rovo webinar, designed to help HR teams facing common onboarding challenges. Now, we’re excited to share some of the key takeaways and highlights with you all. Why did we choose onboarding and...

23 September 2025

Webinar

New Webinar: Could AI Rovo Agents Transform Your Onboarding Process?

Now, this is one for all of you working in the HR and People space. You’re probably familiar with painful onboarding experiences: Manual tasks, disconnected tools, lengthy processes… the list goes on. And you’re not alone. Forbes reported that only...

3 September 2025

Atlassian Rovo vs Microsoft Copilot: How do these AI tools compare?

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Atlassian Rovo vs Microsoft Copilot: How do these AI tools compare?

If you’re anything like us, your sights are firmly fixed on the evolution of AI tools and their impact on the way we work. Of particular interest to us (and, we imagine, you, as you’re reading this!) is the continued...

11 February 2025

Blog

Spotlight on Atlassian Rovo

Spotlight on Atlassian Rovo: What do You Need to Know About Atlassian’s Newest AI Innovation? As we promised in our round-up of Team ’24 Europe product updates, today we’re going to take a closer look at Atlassian Rovo. One of the...

12 November 2024

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Tag: Rovo