Jira for BPM：如何将 Jira 用于优化业务流程

众所周知，Jira 是适合软件开发团队的最佳的项目管理工具之一。很多人也许不知道它还是适合一般业务流程管理　(BPM)　的高效工具，包括项目和任务管理流程。

Jira 用于此目的的最佳版本被称为　Jira 核心选项。与完整的、更多关注软件项目管理的　Jira 软件开发选项不同，Jira Core 可提供精简功能，这更适合 BPM。

缺乏有效且一致流程的企业常常难以完成符合其关键可交付物的项目。此外，项目总是充斥着错误，导致不必要的成本和超时。

那么，为何不使用 Jira for BPM 呢？你可以将领先的项目管理系统与高效的业务流程结合起来，确保无缝的项目交付。

什么是 BPM？

简单而言，BPM 侧重于通过分析什么有效、什么无效，来改进核心业务流程。在分析了某一流程在不同的环境中如何工作之后，就可对其进行改进、监控并持续优化。BPM 的目标是简化、优化流程，并在可能的情况下实现其自动化，例如批准文档和活动、管理供应商、发布职位信息并发送内部员工通信。

如同六西格玛和精益等其他运维方法一样，BPM 以持续的评估和改进过程为核心。在精简和提高效率方面，BPM 优先考虑减少工作流程中的错误和问题。它建立了标准流程，可消除临时工作，并确保尽可能高效地执行任务。更高的效率自然会带来更好的项目交付时间和更高的客户满意度。

Jira 如何与 BPM 配合使用

任何公司或团队（不仅仅是软件开发人员）都可以使用 Jira for BPM。Jira 核心选项可以根据涵盖所有项目和任务管理元素的一系列需求进行定制。企业可以畅享 Jira 的所有主要优势，同时定制他们的实例，以满足他们的确切需求。

在实际使用方面，Jira 核心选项提供了一系列 BPM 应用程序。这包括跟踪营销活动管理、招聘和管理客户关系等等。掌握 Jira 核心选项很简单：界面已经过设计和构建，可简化用户培训和入门。

根据项目或公司的 BPM 需求，Jira 核心选项可以部署在公司的数据中心版服务器上，也可以部署在云端。另外，它的性能可以通过　Optimizer for Jira (Cleaner for Jira)　等　Atlassian 线上市场提供的应用进一步增强。

在 ATLASSIAN 线上市场上查看 AUTOMATION CONSULTANTS 的应用

Automation Consultants：你的 Jira for BPM 专家

以最佳方式使用 Jira for BPM 不像设置 Jira 核心选项实例并突然获得成功那么简单。成功的 BPM 方法和思路与技术一样重要。

需要定义目标，并且需要设计流程并实现流程的标准化。用户需要及时了解系统的工作原理，并且可能需要重新接受　Jira 培训或者中途协助。在努力按时交付项目时，还有许多问题需要处理。为确保最佳的使用和结果，需要做出明智的决定，即与专家顾问进行合作。

Automation Consultants 是 Atlassian 企业级白金级解决方案合作伙伴，具有丰富的企业部署经验　──　可以帮助你满足全部的 Jira 需求。

要进一步讨论如何使用 Jira 进行业务流程管理，请立即联系我们。

Update May 2024: Since this post was originally written, several changes regarding Jira Core have taken place. In 2021, Jira Work Management (JWM) was released, essentially as a replacement for Jira Core. Building on Jira Core’s business process management (BPM) capabilities, JWM extended its work management capabilities with a range of templates designed for business teams.

Most recently, in May 2024, Atlassian announced that JWM’s capabilities were being absorbed into Jira Software, culminating in a singular project management tool for all teams, known simply as ‘Jira’.

Jira will meet the needs of both Agile software development teams and business teams, with dedicated templates and powerful BPM capabilities.

Jira is widely known to be one of the best project management tools for software development teams. What many perhaps don’t know is that it’s also highly effective tool for general business process management (BPM), including project and task management processes.

The best version of Jira for this purpose is called Jira Core. Unlike the full Jira Software, which is much more focused on software project management, Jira Core provides pared down capabilities which are far better suited for BPM. Read also about Jira Align here

Businesses with ineffective and inconsistent processes often struggle to complete projects that meet their key deliverables. What’s more, projects are invariably littered with mistakes that lead to unnecessary costs and overtime.

So why not use Jira for BPM? You can combine a leading project management system with efficient business processes to ensure seamless project delivery.

What is BPM?

Simply put, BPM focuses on improving core business processes through analysis of what works well and what doesn’t. After analysing how a process works in different environments, it can be improved, monitored and continually optimised. The goal of BPM is to streamline, optimise and, wherever possible, automate processes such as the approval of documents and activities, managing vendors, posting job role information, and sending internal employee communications.

Like other operational methodologies such as Six Sigma and Lean, BPM is centred on an ongoing process of evaluation and improvement. In streamlining and creating efficiencies, BPM prioritises reducing errors and hiccups in your workflows. It establishes standard processes to eliminate ad hoc work – and to ensure that tasks are performed as efficiently as possible. Greater efficiency naturally leads to better project delivery times and improved customer satisfaction.

How Jira works with BPM?

Any company or team – not just software developers – can use version of Jira for BPM. Jira Core can be customised according to a range of needs that cover all elements of project and task management. Business can enjoy all the major benefits of Jira, while customising their instance to suit their exact needs.

When it comes to actual use, Jira Core offers a range of BPM applications. This includes tracking marketing campaign management, recruitment, and managing client relationships to name a few. Getting to grips with Jira Core is simple: the interface has been designed and built for easy user training and onboarding.

Depending on the project or company’s BPM needs, Jira Core can be deployed on the company’s server, Data Center, or in the cloud. Plus, its performance can be enhanced further with apps, such as Optimizer for Jira (Cleaner for Jira), that are available on the Atlassian Marketplace.

CHECK OUT AUTOMATION CONSULTANTS’ APPS ON THE ATLASSIAN MARKETPLACE

Automation Consultants: your Jira for BPM experts

Using Jira for BPM optimally is not quite as simple as setting up an instance of Jira Core and suddenly finding success. Successful BPM is as much about methodology and mindset as it is about technology.

Goals need to be defined and processes need to be designed and standardised. Users need to be kept up to speed on how the system works – and may require refresher Jira training or assistance mid-stream. There are many concerns to juggle when working to deliver a project on time. To ensure optimal use and results, a sensible decision is to work with an expert consultancy.

Contact us today and book your free consultation with Automation Consultants

We offer a free 30-minute consultation, to give you the opportunity to share your challenges and objectives. We can then provide initial recommendations and guidance for how you can move forward. It’s utterly informal and may help to propel you to greater collaboration, connection and value. Simply fill in the form below, and we’ll be in touch!