Jira Software

What is Jira Software?

The success of a business depends on its ability to organise its people and tasks. Atlassian’s Jira Software is a highly customisable application designed to manage software development and other projects using agile methodologies.

Jira Software can be used to manage both software development projects and includes features specifically designed for software teams, such as agile boards, not included in Jira Core. Its design helps your software team to plan, track and release great applications on time.

Your teams can also integrate Jira Software with the other Atlassian products they already use, so you can cover the whole software lifecycle. Seamless integration helps increase communication between teams, e.g. developers with business analysts and testers, get new developers up to speed quickly, and enhance productivity.

What are the deployment options for Jira Software?

There are two main hosting options for Jira Software:

  • Self-hosted (Server or Data Center)
  • Cloud

Server is the best option for smaller teams that have the ability to set up and host Jira Software on their own hardware. This self-hosted option requires a one-time payment, the size of which will depend on the size of your team. The initial licence is perpetual, however to stay in support and thus benefit from version upgrades, it is necessary to pay an annual maintenance fee of 50% of the cost of the perpetual licence. Compared to Cloud, Server requires more time and effort to maintain, but it has a greater choice of Apps (i.e. plugins) and is easier to integrate with other applications.

Data Center is the ideal hosting option for enterprise-level organisations. It uses active-active clustering to achieve high availability and performance at scale. It also has the same wider choice of Apps as Server.

Cloud is the preferred option for teams that want Atlassian to host Jira Software in the Cloud on their behalf, upgrading it automatically as new updates and versions are released. This option enables teams to avoid the complexity of self-hosting and lets them get started quickly and easily. This hosting option is paid for by a recurring monthly or annual fee, the size of which depends on the number of users. For small-scale use, the

Leading Apps for Jira Software  

  • Tempo Timesheets: Track user time more efficiently, and bill clients more accurately. 
  • Riada Insight: Store static data such as customers and assets, and integrate them with Jira issues. 
  • X-ray for Jira: Streamline the creation, performance and storage of tests.
  • Jira Misc Workflow Extensions: Build, test and deploy workflows without coding.
  • Optimizer for Jira: Finds, analyse and remove unused elements in your Jira instance.
  • Issue Charts for Jira: Turn issue information into useful Pie, Bar or Doughnut charts.

Our Jira Software Support Services

At Automation Consultants, we have a team of experienced Atlassian Support consultants on hand to resolve all your critical issues. The support service comes with service level agreements to suit your needs.

Our Jira Software training services

Jira Software is user-friendly. However, specialised Jira training will help your teams take advantage of its full functionality.

At Automation Consultants, we offer Jira training to help you get to grips with the tool’s complex features and functions. You can choose between our instructor-led or online courses – both of which train users to become proficient quickly, and help to ensure the best possible return on investment.

Why work with Automation Consultants?

We are an Atlassian Enterprise Platinum Solution Partner, trusted by enterprise-level organisations and market leaders across the tech, finance and many other industries. We can provide Jira Software support that covers consultancy, training, hosting services and more.

If you need Jira Software support, we can help. Get in touch with one of our experts today.