Tag: Atlassian

Summary Challenge: Our client needed to improve delivery predictability and management reporting across its software development teams. Working practices were fragmented and the existing Jira configuration was becoming unusable. Solution: We delivered a comprehensive operating model redesign, providing a re-engineered...

Summary Challenge: Software Development teams struggling to prioritise, plan and estimate work in Jira effectively, with sporadic ways of working across different teams. Solution: A combination of Jira reconfiguration and optimisation, hands-on training on Agile ways of working, and the...

Summary Challenge: Fragmented tools and lack of clear prioritisation make it hard to manage backlogs, leading to missed tasks, inefficiencies, and SLA risks. Solution: A Forge-based Rovo Agent analyses and prioritises work, surfaces key tasks, and delivers daily Slack updates...

Summary Challenge: Manual investigation of DevOps incidents in complex AWS environments causes delays in root cause identification. The lack of a centralised interface leads to inefficiencies, communication gaps, and a higher risk of human error. Solution: A custom Forge-built Rovo...

Summary Challenge: Manual test script creation is time-consuming and error-prone, with QA teams spending too much time on repetitive tasks. This slows testing cycles, impacts delivery speed, and leads to inconsistencies. Solution: A custom Forge-built Rovo agent automates the test...

Summary Challenge: A high volume of business-critical data quality requests makes it difficult to maintain SLAs, especially during peak periods. This leads to slower resolution times and increased reliance on human intervention. Solution: Four Rovo Agents collaborate to triage queries,...