Reading, UK

Custom AI & Rovo Agent Use Cases

Browse our collection of custom AI and Rovo Agent use cases and customer success stories.

From intelligently prioritising workload to improving data quality, discover how organisations are realising value from custom AI and Rovo Agents - and find out how you could too.

Built using AI-first approaches - including Rovo Studio and Atlassian Forge - the custom agents in this library have helped teams save invaluable time, resolve queries faster, and reduce manual overheads.

Explore our collection of AI & Rovo Agent use cases

Enhance Root Cause Analysis

Improve Request Triaging

Improve Data Quality

Accelerate Quality Assurance

Streamline Incident Management

Prioritising Work Items

Ready to turn AI ideas into real business impact?

Whether you’re exploring custom AI agents (including Rovo) or looking to scale AI across service management, our expert-led packages help you move from experimentation to measurable results - fast, securely, and with confidence.

JSM + AI

Transform your service operations with Jira Service Management and AI. Automate triage, routing, and resolution using intelligent Rovo Agents – reducing manual effort, improving SLAs, and delivering a better support experience.

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Rovo AI Accelerator

Our expert team guides you through the entire AI and Rovo adoption journey – from use case discovery and custom agent design to training and rollout. Unlock real business value from AI faster, with secure, scalable Rovo Agents built for your teams.

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Talk to our AI & Rovo experts

Have a question about any of the use cases above, or want to explore how AI-powered Rovo Agents could work for your teams? Get in touch to start the conversation or book a free 30-minute consultation.