Reading, UK

Logistics, Shipping and Warehousing

Accelerate your processes with automation, enhance your incident response coordination, and align regional and global teams - all driven by the power of Atlassian and integrated Cloud & AI solutions, combined with AC’s expertise.

Powerful IT systems

for fast-moving firms

Every logistics, transport and shipping firm will manage a business-critical network of systems, from supply change management and ERP platforms, to risk & compliance software, and data analytics tools.

To keep pace in an industry that comprises fast-moving parts, wide geographical reach, and multiple layers of compliance, your systems must run in a lean, connected, and Agile way.

Automation Consultants pairs years of logistics and shipping expertise with the Atlassian System of Work, alongside our range of strategic Cloud, Data and AI partners. This combination equips your teams with the tooling, processes and power needed to drive quality, respond to change and continually innovate.

Chat with a logistics expert

Act swiftly

Optimise supply chains, modernise your fleets and revolutionise omni-channel logistics - all faster than your competitors.

Future-proof operations

Migrate legacy systems to efficient and secure Cloud platforms, embed AI in your processes and data models, and prepare for a faster, greener future.

Stay compliant

Tooling to underpin your compliance processes and documentation, from ISO 27001 and GDPR, to AEO, TAPA and ISO 28000.

Helping logistics teams
maximise value

With a deep understanding of the challenges that logistics, warehousing and shipping firms face - from swiftly identifying and resolving supply-chain blockers, to managing seasonal planning - we’ll guide you to long-term success with a range of services.

Discover and plan

We’ll audit your existing techstack, identify your aims, and calculate predicted ROI, before recommending a target state for your new tooling and processes.

Migrate

Whether migrating from legacy infrastructure or consolidating multiple Cloud sites, we’ll guide you through the process, mitigating potential disruption to operations, and coordinating your global teams.

Implement

We’ll configure your tooling for optimal performance, with automations and AI-powered innovations, and embed processes to enhance speed, compliance and collaboration.

Integrate

From process automation to integrating apps like Opsgenie for incident alerting, we’ll manage your integrations - alongside enterprise-grade authentication options to support secure access.

Enable

We can support you with onboarding and training, to ensure everyone - from Operations to IT Service Delivery - is ready to start realising value from your new toolset and systems.

Run & improve

Our 24/7 managed services provision keeps everything patched, fine-tuned and optimised to scale with your services.

The outcomes we unlock for you

A unified platform

To manage and resolve requests, investigate problems and escalate incidents - all on a single toolchain so every ticket, asset and change remains traceable.

Faster resolution

From customer requests to incidents - enabling you to hit your success metrics, such as FCR rate or MTTR.

Complete audit

A full record of all actions, touch points and changes, for auditing and quality control.

Greater availability

Faster performance and improved reliability, ensuring your customers benefit from 99.99% uptime.

Compliance support

The tooling and processes you need to contribute towards compliance with key frameworks and legislation, from ISO 28000 and SOC2, to NIST Cybersecurity Framework and GDPR.

Enhanced incident reporting

And management processes, to support compliance efforts, resolve incidents faster, and eliminate potential blockers and delays.

Documentation control

Cohesive and secure document management, with role-based permissions, data classification and audit log.

Stronger processes

To increase your time to value, from embedding Agile working practices to creating bespoke frameworks.

CASE STUDY

Large-scale Cloud Migration for Shipping Giant

Discover how we consolidated tooling and operations within Atlassian Cloud for one of the largest shipping and logistics companies in the world.

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active Jira users

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saved in the first three years

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uptime

Read the full story

Our accreditations

Solutions to keep logistics firms ahead of the curve

Here are just some of the ways our transport and logistics customers use the Atlassian System of Work, alongside wider Cloud and AI tooling.

Atlassian Cloud Platform

Jira, Jira Service Management, and Confluence form your everyday toolkit to manage project planning, customer service delivery, and documentation control
A single source of truth to work across new innovations, incidents, changes, and more
Keeps IT, Ops, Compliance and Customer Service teams connected and tightly integrated
Can underpin everything, from ISO 28000 compliance measures, to scenario modelling for new initiatives or territories

Rovo AI

Built into Jira, JSM and Confluence - no new tools to learn or licenses to purchase (plan depdendent)
Ask questions, search your enterprise data, automate tasks to increase efficiency, and create custom agents to action specific use cases
Equips your teams, from data engineers and developers, to customer service agents, with the power and efficiency of AI - powered by the unique context of your organisation.

Atlassian Teamwork Collection

Jira and Confluence for shared tasks and documentation
Loom for quick video updates between shifts or teams
Rovo AI handles summaries, info lookups, and scheduling
Great for breaking down silos between support, engineering, and ops

Atlassian Strategy Collection

Focus for strategic planning
Jira Align for managing delivery across teams
Talent (coming soon) to align workforce with priorities
Track goals like investing in more sustainable fleet options, or optimising tracking provisions

Cloud/DevOps Integrations

Connect Atlassian tools with AWS, fleet management systems, data analytics and compliance platforms, Snowflake, Databricks, and more
Use the AWS Service Management Connector to let engineers request cloud resources through JSM, with full approval workflows
Automatically raise Jira incidents from tools like EventBridge, Datadog, or Splunk when issues are detected in the network
Feed usage, performance, or customer metrics from Snowflake, Databricks, or Retool into Confluence dashboards or BI tools
Reduce manual work, speed up resolution times, and give both IT and customer-facing teams real-time visibility

Enhance control and compliance with dedicated Atlassian Marketplace apps

From powerful data classification levels, to sensitive data and redaction, discover how Atlassian Marketplace apps can add even greater speed, control and quality to your work.

Why trust AC with your business-critical tooling?

We bring a wealth of experience to organisations in the logistics, shipping and warehousing fields, with a proven track-record of delivering digital transformation and complex migrations for global firms.

Independent consultancy

Renowned for custom and creative solutions.

Deep Agile & DevOps expertise

Over two decades harnessing extensive Agile and DevOps experience to deliver faster and safer change.

Proven Cloud expertise

We are Atlassian Cloud Specialized and an AWS Select Partner, backed by a network of strategic partners.

Trusted by blue-chip clients

A global, blue-chip client base and a highly skilled team with proven experience delivering successful outcomes for our clients within shipping and logistics.

Our clients

Ready to outpace competitors and realise value faster than ever?

Book a free strategy session with our experts and discover how Automation Consultants can unleash the power of the Atlassian Cloud Platform to support your teams, targets and long-term success.