Services

Automation Consultants provides a wide range of services including Consultancy, Training, Hosting, Support, DevOps and Machine Learning.

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Digital Transformation

At Automation Consultants, we know how to bring major change projects to fruition – navigating the pitfalls and complications of these projects without running afoul of them. Our experienced consultants have the tools and expertise to develop scripts to quickly migrate data during out-of-hours’ time windows, map out the servers of a data centre using discovery tools, and perform other tasks related to successfully completing your major change project.

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Best Practice

Effective teams require effective processes, structures, tools, and procedures. At Automation Consultants, we can advise you on best practices – helping you optimise your agile test teams, implement test automation (and combine it with continuous integration), discover and fix bugs, and achieve the highest possible software quality without sacrificing time to market.

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Software Development

Automation Consultants develops a range of software products from Atlassian apps (add-ons) to specialist discovery and test tools such as OpsWave and TestWave. Custom Atlassian apps Automation Consultants is an Atlassian Platinum solution partner and has extensive experience in developing

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Application Integration

Automation Consultants has considerable experience of integrating applications from separate vendors. Our custom integrations have included automated issue creation, integrated Blackberry invoicing, and real-time integration of two separate mobile phone billing systems.

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Quality Assurance

Our quality assurance services can be used to provide an independent assessment of the quality of work in a development or transformation project – alongside test consultancy and test management services. It’s a fully impartial service provided by our seasoned quality assurance experts.

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Agile Consultancy

As an agile consultancy, we can help you identify the skills you need to transition to agile, provide comprehensive training and tools, and supply ongoing advice at every level to guarantee that new techniques and practices are effectively implemented within your teams.

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What is Software Lifecycle Automation

Our experts understand every stage of the software lifecycle and can automate each one to varying extents – replacing manual processes and creating efficiencies wherever they can. At Automation Consultants, we have extensive experience of building and modifying automated development stacks made up of a variety of tools and systems.

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Micro Focus Quality Center

We can help you use Micro Focus Quality Center to oversee test management across multiple projects, storing tests, guiding execution, storing results, and monitoring and tracking defects, among other things.

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IBM Solutions

Automation Consultants can implement the entire IBM Rational suite – or create a customised hybrid suite with IBM Rational Tools and tools from other vendors. We’re also able to train and provide ongoing advice to any team members using the suite.

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Machine Learning Overview

At Automation Consultants, we understand the transformative impact that machine learning can have on organisations just like yours. If you have large data sets and want to make the most of them, we can help you put machine learning to good use.

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Machine Leaning Techniques

Machine learning methods and techniques can be customised according to the data you have available and your company’s operational priorities. We can also help with analysing and cleaning your information, so that your project is always based on accurate, actionable information.

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Data Science and Machine Learning Consulting

Machine learning is transforming the potential of large datasets. At Automation Consultants, we’re committed to helping you get the most out of your data – helping your business analyse it more effectively and realise its possibilities more fully. Our consultants can help you find out how to use it within your organisation.

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Small Cells Analytics

Machine Learning techniques were applied to optimise the placing and configuration of cells in a mobile network inside a large shopping centre. The techniques successfully predicted service degradation, discovered cell outage and discovered cell anomalies in real time. This work

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Case Studies in Machine Learning

We’re experts in machine learning, and we’ve been careful to document our success stories Check out our case studies in machine learning, conducted in collaboration with Thingbook.io, to see which techniques have worked most effectively for our clients.

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Machine Learning in Telecoms: Small Cells Analytics

Here is a machine learning in telecoms case study from Automation Consultants. Summary Machine Learning techniques were applied to optimise the placing and configuration of cells in a mobile network inside a large shopping centre. The techniques successfully predicted service

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Continuous Integration

Our experts can help you implement, optimise, and manage continuous integration within your software development teams – using the tools that suit your requirements to build and deploy software automatically, with every change committed to the repository by one of your developers.

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Infrastructure as Code

At Automation Consultants, we deliver Infrastructure as Code (IAC) solutions across Amazon Web Services (AWS), Google Cloud Platform (GCP), and Microsoft Azure. We can also deliver these solutions in your company’s data centre.

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Containers

Containers are at the very heart of dev ops – they’re essential to large scale cloud services such as those offered by Google, Facebook, Microsoft and other providers. Automation Consultants specialises in using containers to make your infrastructure more efficient.

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Support

Application Troubleshooting

Our team of experienced support consultants are always on hand to resolve critical issues in your applications

Fast SLAs

First response and time to fix SLAs ensure you’re never left in the dark waiting for a response

Comprehensive Monitoring

We don’t just run a reactive service, APM allows us to proactively fix problems before they impact your business.

Upgrade Support

Our upgrade support keeps your business critical Atlassian infrastructure up to date with no disruption to service

Phone Escalation Contacts

Direct escalation contacts ensure high priority requests are fulfilled as soon as possible.

On Demand Proffesional Services

Consultancy days at a  reduced rate for configuring changes, migrations or consolidations


“We have always been impressed by the excellent communication, knowledge and service availability of their staff and would have no hesitation in recommending their services to any organisation requiring tailored and responsive support of their Atlassian applications.”

– Mark Stenning, Collinson Global Service Operations Manager



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Managed Hosting/Services

AC’s team of highly qualified and experienced Support Consultants have the application knowledge required to investigate and solve any problems that can occur with Atlassian applications. The trust placed in us by our Enterprise customers demonstrates our ability to manage large scale and highly customised instances. Alongside all of our above features, AC Support packages can also provide:

  • Management of infrastructure hosted with a public cloud provider such as AWS, Azure or GCP
  • Applications can be hosted within own cloud accounts so organisations can retain data sovereignty to fulfil compliance policies
  • Applications can be hosted within AC private cloud to benefit from automated deployments and ‘no hassle’ infrastructure management
  • Access to our AWS cloud specialists and solution architects


Download our support PDF
Size: 529 kb

Targets

99.99%

Uptime

24/7

Coverage

15

Minute timed response

36000

Happy Customers

Customer Success

“Collinson looked at several support companies to help service its Atlassian applications, but were impressed by Automation Consultants’ understanding and knowledge of the issues we were facing. They then provided a proposal that specifically met our business requirements, which included proactive maintenance and regular service reviews set at a competitive price.

Automation Consultants have since supported an extremely complex but seamless Confluence upgrade and are currently in the process of upgrading Collinson’s Jira applications to the latest Enterprise version.

During any issues raised on Automation Consultants Service Desk system, we have always been impressed by the excellent communication, knowledge and service availability of their staff and would have no hesitation in recommending their services to any organisation requiring tailored and responsive support of their Atlassian applications.” – Mark Stenning, Collinson Global Service Operations Manager

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As an Atlassian Platinum Solution Partner, our approach to delivering support services provides you with the level of reassurance on the reliability of your Atlassian applications. Contact us today to discuss how our support can help your organisation.

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Atlassian Training Solutions

Atlassian Suite

Automation Consultants offer a wide range of Atlassian training courses, providing specialised training for enterprise, using solutions entirely or partially comprised of software found in the Atlassian suite, ensuring individuals and teams get the most out of the software.

While Atlassian’s products are easily accessible, first class Atlassian expertise can be hard to come by in the UK. As an Atlassian Enterprise Platinum Solution Partner we are uniquely positioned to answer any questions you might have and offer well-founded guidance and advice from our years of experience with Atlassian customers.

Our trainees benefit from a variety of flexible and customisable Atlassian training solutions that accommodate their teams’ busy schedules. Choose how and when we deliver with specialised training at our site in Reading, at your premises or online.

Help your teams get up and running today and discuss your specific requirements today with one of our Atlassian training experts.


Explore our training courses

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Maximise the potential of Jira, Confluence, Bitbucket, Bamboo, Fisheye, Crucible, HipChat and Marketplace Apps through hands-on classes – delivered by Atlassian Experts.


Why train with Automation Consultants?

Atlassian Accredited Trainers
Our instructors are Atlassian-certified and have in the field experience across multiple industries working as a consultant for our customers.
 
Customised Content
Personalise your course content to your team’s skill level, focus on the core parts of the Atlassian suite your company uses and leave out the irrelevant, non-business critical parts.
 
Refresher Courses
If you have recently updated your solution and need to better understand how the new version of your software works – and how you can benefit from the changes.
 
Flexible Delivery
Accommodate your teams’ busy schedules and choose how you want the content to be delivered, be it at our site in Reading, your premises or online.
 
Great Value
Our ability to provide custom Atlassian training means that we aren’t bound by official Atlassian pricing.
 
Trusted
With years of experience across the entire software lifecycle we are one of the few active UK consultancies that can supply comprehensive Atlassian training courses.

Automation Consultants are focused on expanding your knowledge and use of Atlassian software through professional and managed services, Apps and training. So contact the AC training centre and discuss your specific requirements with an Atlassian expert today or learn more by downloading our Atlassian Training Brochure.

Additional Training we Offer



Image Micro Focus LoadRunner Training

ACES provides the following LoadRunner training programme: Using LoadRunner This course is designed to provide users with the knowledge required to work with LoadRunner at a professional level. The LoadRunner training course gives information on how to: Create automated Vuser

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Image Quality Center Training

ACES provides the following HP Quality Center (QC) training courses: Using Quality Center This QC training course is designed to provide users with the knowledge required to work with Quality Center at a basic user level. The course includes information

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Image Unified Functional Testing Training

ACES provides the following training courses in the HP Unified Functional Testing (UFT) solution. (UFT was formerly known as QuickTest Professional and it also incorporates the functionality of the legacy product HP WinRunner): Using Unified Functional Testing This UFT training

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AWS

Amazon Web Services (AWS) Partner

Select Consulting Partner

As an Amazon Web Services (AWS) Partner, Automation Consultants supports digital transformations and business operations, enabling enterprise organisations to migrate seamlessly and securely to the AWS Cloud – with scalable, reliable and cost-effective solutions.

AWS is the world’s leading Cloud service platform by market share, and arguably by features, with millions of customers using AWS Cloud solutions worldwide to scale up, grow their businesses and become more agile. In an effort to continue building the Cloud community, AWS has established an AWS Partner Network: professional services firms that help customers design, build, migrate and manage Cloud solutions built on AWS.

So, whether you’re completely new to AWS and need a helping hand moving to the Cloud, or already have an AWS environment requiring automation, optimisation and support, Automation Consultants can help you get the most out of your Cloud investment.

Through our team of qualified Solution Architects, we deliver AWS consulting services spanning:

Strategic / IT Consulting

Assessments

Why choose our AWS Consulting Partner services?

Automation Consultants is an accredited AWS Select Consulting Partner, focused on helping its customers benefit from all AWS has to offer.

We use our industry knowledge, Solution Architects, and understanding of your business to design the right solution for your Cloud Adoption Journey in line with the AWS Well-Architected Framework, enabling you to achieve your business transformation objectives. One of our specialisms lies in setting up and migrating Atlassian applications into AWS, running within a private Cloud for enterprise organisations.

What can we help you with?

AWS Migrations: As you take your first steps towards the Cloud with our AWS Migrations services, we can assist you in migrating your enterprise applications, infrastructures and end-user workspaces to AWS. Using proven methods to help reduce interruption and risk, we can also assess and optimise your use of AWS to ensure your organisation makes the most of the available technology running on your hosted environment.

AWS Consulting & Strategy: Our AWS consulting services offer a deep dive into your existing infrastructure and walk through your near- and long-term objectives in order to identify opportunities to optimise costs, scale up, improve user experience and accelerate deployment. We’ll develop a custom, actionable business and technology roadmap that leverages the flexibility and scalability of AWS.

Deployment: Applying AWS and DevOps practices alongside tools such as CloudFormation and Terraform, we are able to automate and script deployments to AWS or your on-premises environment. We can also establish a continuous integration and delivery workflow using a variety of AWS services that include CodePipeline, CodeBuild and CodeDeploy.

Roadmapping: Our AWS Solution Architects comprehensively guide your ongoing infrastructural development and Cloud initiatives within AWS, through a tailor made strategy that aligns with your business transformation agenda.

Managed AWS Operations: Automation Consultants can also supplement or extend your technical teams through established management of your workloads, databases and other assets in AWS.

Automation & Optimisation: With the abundance of optimisation opportunities made possible by AWS, we will advise on best practices and how to implement and leverage Cloud-only AWS solutions. The benefits include allowing you to automate your Cloud operations, enhance system productivity, improve performance, speed up technology adoption and reduce costs.

Support: Our expert technical team will be with you every step of the way with a support service tailored to your needs. We offer 24/7/365 monitoring and support, including customisable SLAs, proactive incident resolution, detailed reporting and best practice recommendations to improve performance and efficiency.

Disaster Recover: We’ll work together to identify the key areas of your environment that need protecting and to what degree, building a strategic, cost-effective plan that focuses on system uptime.


Choosing the right AWS consulting partner

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It’s essential to choose the right AWS Consulting Partner for your Cloud consulting requirements. So, why us? Automation Consultants has 15+ years of invaluable experience delivering exceptional IT solutions to companies across the UK and, more recently, the US.

 

With an in-house team of individually certified Cloud specialists, we focus on providing technical excellence and long-term partnerships through our end-to-end services, so you achieve exactly what you want from AWS without any of the problems.

Talk to us about AWS today


Our Amazon Web Services Credentials
        AWS Select Consulting Partner
        A team of certified AWS Solution Architects
        Find us in the AWS Partner Directory

Robotic Process Automation (RPA) Services

Automation Consultants has partnered with business automation specialists Automation Anywhere to provide Robotic Process Automation (RPA) services. Automation Anywhere provides a secure RPA platform built for every facet of the digital workforce and we’re excited to join them with their service offering.

Overview of RPA

RPA can help enterprises improve the efficiency of their operations faster and at a lower cost than other automation approaches. It equips your organisation with tools to create its own software robots to automate entire end-to-end business processes. These ‘bots’ are configurable software set up to undertake activities just like their human counterparts and can work on multiple processes, across multiple functions. Think of them as your virtual workforce – a back-office processing centre without the human resources.

Like any resource, RPA needs to be owned and managed in order to be employed to its full potential. Done properly, the implementation of RPA will optimise your human and digital workforce to meet the most dynamic service level demands. It will also ensure the most efficient use of available business process resources with minimal switching costs.

RPA Consulting from Automation Consultants

Through our partnership with Automation Anywhere, we offer RPA consultancy to:

  • Identify key business process challenges
  • Assess how best the organisation can use and benefit from RPA
  • Scale up RPA requirements as the organisation grows
  • Ensure the tight integration of RPA tools with other current and legacy applications
  • Determine as well as offer any RPA training required by staff members

The business benefits of RPA

One of the biggest advantages of implementing RPA is the immediate and significant reduction in expenditure it can deliver. Automated work is completed much faster and can be performed around the clock at a much lower rate. So, you get greater output for less, which results in a better bottom line.

In summary, the direct business benefits of RPA are:

  • Improved quality and accuracy: RPA can achieve error-free execution all the time. Better quality means higher satisfaction rates.
  • Accelerated digital transformation: RPA extends your automation footprint and provides insights that can change the way you do business.
  • Optimised labour investment: RPA handles repetitive business processes, so it frees up your talent to focus on more important tasks and projects.
  • Enhanced cycle time: Bots execute at the fastest possible pace, shaving down time to execute a task to just a few seconds.
  • Improved employee morale: RPA is very user friendly, making an ideal application for the end user. It also relives the burden of manual, repetitive processes.
  • Competitive advantage: Companies that employ RPA can enjoy greater productivity at lower costs to their competitors.
  • Intelligent automation: RPA bots can be trained to make intelligent decisions. In particular, they can be used to classify and process thousands of documents in a fraction of the time taken by a human worker. For example, an RPA bot can scan a document and automatically recognise it as an invoice. The bot is then able to extract financial data from the invoice and send it the accounts software for payment. Once running, this end-to-end process can run day and night without manual intervention.

RPA typically gives businesses significant cost savings by improving efficiency, reducing errors and increasing compliance. By taking away the most routine and manual tasks from workers, it also contributes to greater employee engagement, as individuals now have time to dedicate to more fulfilling and strategically important tasks.

The successful implementation of RPA depends on processes being mapped out and defined in a greater level of detail than for most other applications. Involvement of your IT function from the very beginning and selecting the correct implementation partner are both critical for success. You will find the greatest success by working directly with a certified RPA services partner.

Get in touch with Automation Consultants

Do you have any questions about our RPA services? Contact Automation Consultants today and we will help you to determine your RPA consulting needs and develop a tailor-made solution. 

Agile Project Management Solution

Automation Consultants’ agile project management solutions use Jira, Jira Software, Confluence, and other collaboration and issue management tools in tandem. As a certified Atlassian Enterprise Platinum Solution partner, we’re ideally placed to help you lower costs and boost the speed of development, deployment, and delivery.

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Testing Solution

Using Jira and an automated test tool and test management plugin of your choice, we can create a comprehensive test management and functional test automation solution to complement your larger agile project management solutions. At Automation Consultants, we can provide an efficient way to integrate testing into your overall process.

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Development Solution

We combine Bitbucket, Fisheye, and Crucible to form a comprehensive development solution – including Git-based source code management, code reviews, and code search functionality.

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Continuous Integration

Atlassian Bamboo can be used for continuous integration, working with version control systems such as Git, Subversion, and Mercurial to enable continuous integration. Our Atlassian experts can help you build applications in nearly any programming language – and deploy them to as many environments as you require.

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General Business

The Atlassian toolset can be used for a number of purposes beyond IT and software development. If you need these tools for HR, legal, operations, or other general business use, our experts can help you use Jira and Confluence outside of their regular contexts.

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Why choose Automation Consultants?

Automation Consultants can give your software development and IT operations a competitive edge. We deploy the latest automated products and techniques with an emphasis on quality and deep expertise. We train your staff in the solutions we deliver, and we support those solutions once they are in place.


15+

Years improving business performance

600+

Happy Customers worldwide