Atlassian Support

Support, Administration and Maintenance to help get the most out of your Atlassian applications

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Troubleshooting

Our team of Atlassian experts are on hand to resolve critical issues in your applications

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Fast SLAs

Our 15-minute response SLAs ensure you’re never left in the dark waiting for a reply

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Monitoring

We are not just a reactive service – we fix problems before they impact your business

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Upgrades

We keep your critical Atlassian infrastructure up to date without disrupting your teams work

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Escalation Contacts

Direct contacts to ensure that your high priority requests are fulfilled as soon as possible

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Professional Services

Access some of the top Atlassian expertise for config changes, migrations and consolidations

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Customer Success

We have always been impressed by the excellent communication, knowledge and service availability of their staff and would have no hesitation in recommending their services to any organisation requiring tailored and responsive support of their Atlassian applications.”

– Mark Stenning, Collinson Global Service Operations Manager

 

Get Fast Answers

With our service, you gain easy access to our experts through a shared slack channel for quick answers and advice.

Not using Slack? No worries! We will provide you with a guest login to our Slack account at no additional cost.

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Find Out How Our Atlassian Support Can Benefit You

Security You Can Rely On

Deploying critical patches ensures you are never left with vulnerabilities that may otherwise have been overlooked

Available When You Need Us

Fast response SLAs and a 24 / 7 capable service mean you can always get help when you need it

Improved Performance

Regular optimisations help to prevent performance degradation and incidents, keeping your stakeholders happy and productivity high

Get The Most From Your Tools

Reviews of your application usage help us to make recommendations on how you can get more from what you have

Extend Beyond Atlassian

We have the industry experience to support your tooling and integrations beyond the Atlassian suite

Scale To Your Teams Needs

Your applications need to grow as your team grows – our technical experts can help to future proof your deployments

Save On Costs

We’ll help you optimise your licence costs and app usage to cut down on unnecessary costs

Expert Advice

Gain access to our Atlassian certified experts, who help to resolve technical issues and can provide on-demand professional services as required

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Migration Services

Already hosted by another provider but looking to switch?

Our migration service allows for pain-free migration away from your previous hosting environment.

As an Atlassian Platinum Solution Partner, we can guarantee the reliability of your Atlassian applications.

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Looking For A Hosted Solution?

Check out our fully managed hosting service for all of your Atlassian and other applications.

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Don’t See What You Want?

Our bespoke support packages can be tailored to fit your specific needs.

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Why choose Automation Consultants?

Automation Consultants can give your software development and IT operations a competitive edge. We deploy the latest automated products and techniques with an emphasis on quality and deep expertise. We train your staff in the solutions we deliver, and we support those solutions once they are in place.


15+

Years improving business performance

600+

Happy Customers worldwide