💨 Get ready to be blown away by Atlassian’s latest and greatest updates!
From announcing new products and features to improving their existing platform, Atlassian has been busy this year, and is constantly pushing the boundaries of what’s possible in team collaboration.
In this blog, we’ll dive into the most exciting updates from Atlassian in 2023.
Read on to discover all the 2023 updates, or skip using the table below👇
Table of Contents
📈 The growth of Atlassian’s customer base: a closer look
Atlassian has recently surpassed 250,000 customers, supporting teams in achieving the impossible 🏆
This impressive customer base is a testament to the effectiveness of the Atlassian product suite, and we’re proud to be part of this community 🤝
🌎 Atlassian’s Team Anywhere Playbook: a new approach to remote work
Atlassian believes distributed work is here to stay, and they’re leading the way with their Team Anywhere Playbook 📕
The platform offers a collection of plays to help set rituals and shared understanding for distributed work.
👥 Assign to Teams: A new way to form teams based on shared goals
Collaboration is a key focus at Atlassian, and it enables the formation of teams based on shared goals across different parts of the organisation 🎯
The Atlassian platform allows for the formation of teams based on shared goals, not just org charts, and teams can be referenced across all Atlassian products.
🤝 Atlassian Together: The ultimate cloud subscription for team collaboration
Atlassian Together is a single cloud subscription bundling the company’s leading work management products at an attractive price 💰
This subscription includes Trello, Confluence, Jira Work Management, Atlas, and Access (Enterprise Identity and Access Management solution).
Atlassian Together is the perfect solution for companies looking to take their collaboration to the next level.
🧠 Atlassian Intelligence: The new virtual teammate coming soon
Atlassian Intelligence is a new virtual teammate that will be coming soon to the entire family of cloud products.
Atlassian Intelligence uses teamwork graphs, machine learning, and large language models to amplify service and project-based work across products like Jira Software, Confluence, and Trello. It can define work, summarise large volumes of text, change the tone of responses (for example make a customer response seem more formal or more playful as required) create actions, and assign them to colleagues automatically 🤖
Atlassian Intelligence can answer questions in natural language, understand the context of content created and shared within the platform, and query data from multiple sources, such as Jira Software, Jira Service Management, Workday, and Salesforce 💬
Additionally, Atlassian Intelligence understands JQL (Jira Query Language) and can find issues based on third-party tools connected via the open tool chain. Language support includes translations on input, allowing users to ask questions and receive answers in their native language.
Future capabilities of Atlassian Intelligence include helping teams learn on the fly, providing a live dictionary, glossary, and knowledge graph that is specifically built for each company 👩🏫
Users can sign up for early access at www.atlassian.com/ai.
🎨 Introducing Confluence whiteboards: The visual collaboration tool your team needs
Confluence Whiteboards is a digital canvas that offers a wide range of features for teams to collaborate visually, brainstorm ideas, and turn them into action 🎬
With sticky notes, shapes, lines, stamps, timers, and more, it provides a user-friendly interface for real-time collaboration and ideation🖌️
With Confluence Whiteboards, you can bring Jira issues, designs from Figma and much more into a collaborative brainstorming canvas, create relationships between items using smart connectors, and turn the output of the canvas back into Jira issues. Whiteboards’ ability to turn Jira issues into sticky notes and unstructured brainstorming collateral, and then turn them back into tasks in Jira, make it an excellent choice for teams looking to harness their creativity and streamline their workflows.
🔑 Bring Your Own Key encryption: Enhancing data protection and control
Atlassian is introducing Bring Your Own Key (BYOK) encryption for added data protection and control. With BYOK, companies can take control of their data and ensure that it’s always secure 🔒
🔧 Atlassian's platform: Improving enterprise-grade scale, reliability and performance
Atlassian’s platform features a common multi-layer foundation for all three solutions (Jira Software, Confluence, and JSM) offering enterprise-grade scale, reliability, extensibility, and performance 💪
With enhanced scalability, Confluence can now support up to 50,000 users, Jira Software can support 35,000 to 50,000 users, and JSM’s capacity has doubled from 10,000 agents to 20,000 agents.
Additionally, the platform now delivers enhanced speed and efficiency, making core user scenarios across Jira Software and Confluence faster and more efficient than ever before ⚙️
🎯 Introducing Jira Product Discovery: a new tool for product managers and business analysts
Atlassian’s Jira platform is getting even better with the introduction of Jira Product Discovery, a way to distil your teams’ creative thinking into new products that can make the greatest impact. This new tool is built specifically for product managers and business analysts to collect insights, prioritise, and collaborate on new product ideas.
With easy data capture, custom roadmaps, and end-to-end traceability, Jira Product Discovery makes it easier than ever to turn ideas into reality 💡
🔧 Atlassian Admin Hub updates: New integrations and visibility into connected apps
Atlassian Admin Hub updates include Trello integration, Bitbucket coming soon, visibility into connected apps, and monitoring app and product usage via audit logs. These updates provide more visibility and control over Atlassian products.
🔍 Privacy and security tab on marketplace: Ensure your data is always secure when using Atlassian apps
Atlassian’s marketplace has over 5,000 listed apps and a new Privacy and Security tab for transparency on security posture and data access policies. With this tab, companies can ensure that they’re in control of their data residency and compliance with security requirements 🛡️
📚 Introducing Confluence Databases: Visualising and connecting work in Confluence
Atlassian has recently announced the acquisition of Orderly Databases by K15t, which will enable visualising and connecting work in Confluence.
Confluence Databases will offer structured tables with different field types to manage complex work, aggregate, and keep track of information. Teams can pull in Jira issues, Confluence pages, and add living fields like status, owners, or due dates 🔍
With Databases in Confluence, teams can access first-hand information, eliminating confusion and keeping everyone on the same page 📖
📊 Atlassian Analytics and Data Lake: Generating insights for better performance
Atlassian Analytics was launched last year and it as already helped hundreds of enterprise customers boost efficiency with its ability to uncover insights, optimise processes, and apply intelligence 📈
The platform consolidates data from various sources for better decision-making, such as combining ITSM tool data with development tool data to get a fuller picture of deployment frequency and change failure numbers, or combining AWS cloud operations data, Snowflake budget data, and Jira Service Management CMDB data to better understand service costs and performance 💡
It offers tailored analytics experiences for specific business teams and integrates with business intelligence tools and third-party databases. Smart Links in Confluence make it easy to embed external data into an Atlassian ticket for seamless team updates 🔗
Recently, Atlassian Analytics added the Team Effectiveness Scorecard and Org Effectiveness Scorecard, providing insights into team performance and bottlenecks. Atlassian Analytics is included with Cloud Enterprise plans for Jira Software, Jira Service Management, and Confluence.
🤖 Automated Actions: The latest in automation for JSM and Confluence
Automation has been available in Jira Software, and it is now available Jira Service Management and Confluence 🎉
One-click rule templates for automation, covering multiple products and third parties like GitHub, LaunchDarkly, and AWS, have been introduced, with over 10 billion automated actions executed since automation launched. For instance, sending automated messages to stakeholders and creating a Confluence postmortem page upon incident creation 🦾
🔐 FedRAMP Compliance: Coming soon for US, EU, and Australia
Atlassian is committed to compliance certifications and data residency support, with more regions and data residency for Connect apps coming soon 📢
Soon, companies in the US, Australia, EU, and Germany will be able to take advantage of FedRAMP Compliance 🌏
🌎 Atlas: The teamwork directory for connecting teams, apps, and work
Last year, Atlassian introduced Atlas, a teamwork directory that connects the dots across teams, apps, and work.
Atlas provides an overview of co-workers, teams, projects, and shared goals. Each project receives a powerful homepage for easy context sharing and collaboration.
With Atlas, teams can stay informed and work together more effectively, regardless of their location or the tools they use.
🚨 Introducing Beacon Beta: A powerful threat detection and alerting solution
Introducing Beacon, a new threat detection and alerting solution for security, which integrates with Jira Service Management for incident creation and team response. Beacon makes it easy to identify and respond to potential security threats, ensuring your team is always protected 🛡️
As part of the Open DevOps framework, Atlassian has also introduced the Security tab in Jira for DevSecOps, expanding its capabilities and offering a more holistic view of vulnerabilities. Beacon pulls data from various security vendors and presents it in a centralised location, making it easier for teams to monitor their security posture.
One of the standout features of Beacon is its ability to automatically link vulnerabilities to Jira issues with the necessary context. This allows teams to quickly assess the risk and take appropriate action, improving the overall security of their organisation.
⬆️ Updates to Releases Hub: Improved cross-functional team coordination and automation
Atlassian’s Releases Hub, which was updated in February, has already been used by over 230,000 users per month. The new version offers cross-functional team coordination on releases in a single screen, reducing release coordination time from hours to minutes ⏱️
The platform provides powerful automation that can customise release criteria, making it easier for teams to manage their release process and meet deadlines.
🔧 Updates to Atlassian Open DevOps Framework: Seamless coordination and flexibility
With so many tools everywhere, tool sprawl can become a real problem. As Suzie Prince, Head of Product, Atlassian DevOps, said, often we are like Neo in the Matrix, when he’s offered the choice between the red pill or the blue pill. Do you replace all your tools with an all-in-one solution – or do you stick with your disconnected tool chain and try to make it work? 💊
Well, now there’s a third option. Atlassian’s Open DevOps framework provides flexibility to create a custom tool chain with seamless coordination and visibility, empowering skilled craftspeople to use the best tools for the job 🧰
🧭 Compass: The largest developer portal in the world
Inspired by Atlassian’s internal dev portal, Compass is a tool that helps manage cognitive load and improve engineering culture. It provides a component catalogue showing ownership, dependencies, documentation, and more. Additionally, Compass is a DevOps health tool that provides best practices and scorecards 🩺
Its extensibility engine allows for customisation, and templates for new components are coming soon 📢
🎛️ Atlassian Access enhancements: Customisable data security policies and more
Atlassian Access enhancements include customisable data security policies, secure access for consultants/contractors, and enforceable SSL on Jira Service Management Portal. These enhancements provide more control over data security and access.
👭 Confluence Guests: A secure external collaboration tool
Atlassian has announced Confluence Guests, which will be generally available in Q3 of 2023, as a secure external collaboration tool. This product will be available for Confluence Cloud Premium, Standard, and Enterprise customers.
Admins can add up to five external guests for free per paid user on a Confluence site. Guests granted access to one space at a time for project-based permissions.
With Confluence Guests, teams can work with partners, contractors, and other external stakeholders more securely and efficiently.
That’s a wrap on Atlassian’s exciting 2023 roadmap!
If you’re looking to implement any of these updates, have any questions, or need any assistance with your Atlassian tools, our team is here to help.
Contact us today to learn how we can assist you in optimising your team’s productivity and collaboration.