Deliver exceptional service with Jira Service Management – learn to streamline IT and support workflows.
With our certified JSM trainers, you can:
Master board setup, issue types, roles, and reporting in Jira – configure components, versions, and dashboards to meet business requirements.
This course provides the user with practical knowledge of lean agile principles with an understanding of how to configure Jira to match team’s current process.
This course demonstrates how to create and configure reports and dashboards providing information about the health, progress and overall status of your Jira projects.
This course instructs users how to use the features of Advanced Roadmaps to do long-range planning across all projects, achieving agility at scale.
Don’t see what you are looking for?
We also offer fully bespoke JSM training designed specifically for your company’s needs. Whether you’re onboarding new team members, implementing JSM for the first time, or optimising your existing setup, our customised training ensures you get the most out of JSM tailored to your business processes.
Our expert-led training consistently earns 4.5/5 stars from participants who see real workplace impact
