What if your tools and teams could operate as one connected system of work? Well, with the Atlassian Cloud Platform, they can.
Put simply (and we’ll go into greater depth throughout this piece), Atlassian’s platform hosts an incredible range of apps, data and AI capabilities – all designed to unite teams, work and goals on one singular platform.
Previously, Atlassian has been known for several core tools. The company started with Jira, its flagship product, which was launched way back in 2001, as a bug-tracking tool for software development teams. Since then, the Atlassian product portfolio has expanded exponentially, with Jira Service Management (for ITSM teams), Jira Align (for enterprise leaders) and Jira Product Discovery (for product teams, as you’d expect) joining the family.
Now, however, Atlassian is so much more than simply a collection of products. So, let’s look a little closer at what makes the Atlassian Cloud Platform unique.
What’s in a name?
To truly understand the value of Atlassian Cloud Platform, we need to be clear on a few phrases and terms – as they’ll crop up a lot in this article.
What is an Atlassian app?
As revealed at Team ‘25 Anaheim, Atlassian no longer refers to its products as, well, products. Instead, Jira, JSM, and so on, are all known as ‘Atlassian apps’.
To avoid confusion with the third-party plugins available to download from the Atlassian Marketplace (like the ones created by our colleagues at AppFox, designed to extend and enhance Jira and Confluence functionality), these are now known as ‘Marketplace apps’.
What is the Atlassian System of Work?
The System of Work is a philosophy unveiled by Atlassian at Team ‘24 Europe. The central premise of the System of Work is of deeply connected teams, apps and data, reducing (or entirely eliminating) silos, and aligning all work to overarching goals.
The Atlassian System of Work promotes accountability, visibility and true collaboration.
What is the Teamwork Graph?
Every Atlassian customer organisation has its own unique Teamwork Graph, which maps out teams, roles, projects, apps, and more.
Every app within the Atlassian Cloud Platform then draws on this Teamwork Graph data to ensure each search result, request or automated action is delivered with context and relevance.
Are you set up for success within the Atlassian System of Work? To truly dismantle silos, connect your teams, and benefit from Atlassian’s focus on goals, you need to ensure your Atlassian apps are expertly configured. Aligning with proven best practice, but designed to reflect your unique processes and needs, we specialise in creative solutions to reconfigure, optimise and enhance your tooling on the Atlassian Cloud Platform. Book a free 30-minute session with us today to understand how we can unlock even greater value for you.
So, what exactly is the Atlassian Cloud Platform?
Now we’ve laid those foundations, we’re in a stronger position to explore what the Atlassian Cloud Platform is.
The Atlassian Cloud Platform is the foundation that sits beneath all Atlassian apps and capabilities. It comes pre-loaded with a number of platform apps, designed to shape and support your approach to work in line with the System of Work philosophy, from day one.
These platform apps include:
Atlassian Home: Essentially your first stop each morning, Home provides your centralised view of work across all your teams, apps and projects – so you can quickly come up to speed and jump straight into work again, without context-switching or asking teammates for updates.
Atlassian Goals: As we mentioned earlier, aligning work to clear goals – and understanding how each team member is contributing to those goals – is a core principle of the System of Work. Amongst other things, the Goals app enables you a bird’s eye view of progress across all teams, so you can easily track and monitor outcomes.
Atlassian Teams: Teams acts as your intelligent people directory, instantly displaying what projects team members are working on, how they’re contributing to goals, and reporting lines. Crucially, Atlassian Teams is not limited to human team members. It also details each of your ‘virtual teammates’, such as Rovo Agents. This cements one of the Atlassian Cloud Platform’s key values: That the future of teamwork will include deeply integrated virtual teammates. These will most likely take the form of Rovo Agents – which we’ll touch on shortly.
Alongside Atlassian Analytics and Atlassian Administration, this selection of pre-loaded platform apps are essential components to manage and realise value from your Atlassian Cloud Platform experience.
Atlassian apps in the Cloud Platform
Above the pre-loaded platform apps sit your dedicated Atlassian apps (previously products). From Jira for project management, to Confluence for collaboration and documentation, the Atlassian portfolio includes a wide range of apps, each designed to fulfil different core use cases.
Previously, your organisation would have purchased Jira, let’s say, in isolation. Now, Atlassian has built ‘collections’ which still meet those use cases but provide greater value through additional apps and agents.
For example, Jira is now part of the Teamwork Collection, which also includes Confluence and Loom, alongside three dedicated Rovo agents, designed specifically to enhance teamwork and collaboration.
Jira Align, meanwhile, now comes with Atlassian Focus and Talent at no extra cost, to enable an even more robust approach to enterprise Agility and leadership. Along with carefully selected Rovo agents, this is now known as the Strategy Collection.
Note! You can still purchase Atlassian apps independently if a Collection is not the right route for you.
Let’s take a closer look at the role of Rovo Agents, and Rovo’s broader AI capabilities.
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Rovo Agents and the Atlassian Cloud Platform
Rovo sits at the heart of the Atlassian Cloud Platform. Following a seismic announcement at Team ’25, the AI innovation is now free for all Premium and Enterprise plan users. (Previously, Rovo incurred a sizeable monthly charge, but is now included in core Atlassian apps – Confluence, Jira and JSM, for example – at no extra cost.)
This signifies Atlassian’s continual push towards deeply embedding AI within teams and processes, as opposed to seeing it as an (expensive) ‘add-on’.
We previously explored Rovo’s capabilities in this article, but will quickly recap here. Rovo has three key components:
Rovo Search: Through out-of-the-box and custom connectors, Rovo can pull data from all your third-party SaaS applications, to unify enterprise knowledge, reduce context-switching and instantly deliver the information you need.
Rovo Chat: From requesting a summary of meeting minutes, to asking who wrote a document, Rovo Chat is your general virtual assistant – ideal for completing simple tasks or answering queries.
Rovo Agents: These AI agents are specifically configured for a certain task. Each collection comes with a number of pre-configured Rovo Agents, designed to fulfil specific use cases. For example, the Teamwork Collection includes agents like ‘the Brainstorm Facilitator’ or ‘the Workflow Builder’. The Strategy Collection, meanwhile, will have agents like ‘the Talent Advisor’, who can identify suitable team members for a project based on their skills in Atlassian Talent.
What is the Atlassian Cloud Platform built on?
Atlassian Cloud is hosted on AWS Cloud infrastructure – renowned for its reliability, availability and security. Atlassian and AWS recently entered into a Strategic Collaboration Agreement, showcasing a shared commitment to a Cloud-first future, and signifying the great scope for future innovations.
Are you considering a move to the Atlassian Cloud? With so many Cloud-only innovations, from Rovo to the Atlassian platform apps, it may be time to make the leap from Data Center to Cloud. As a Cloud Specialized Atlassian Partner, and proven success delivering complex migrations for global organisations, why not turn to us? From your Cloud migration strategy to deployment and onboarding, we can guide you to long-term success.
What does the future of the Atlassian Cloud Platform look like?
It’s been fascinating witnessing the evolution of the Atlassian ecosystem over recent years, and helping our customer organisations to truly realise value from it.
We suspect this is only the beginning of Atlassian’s drive to connect every team, datapoint and tool across enterprises. In the future, we may see further tool consolidations for greater connection and efficiency (such as the merger between Jira Software and Jira Work Management last year), and we certainly expect there will be more collections, such as a Service Management collection.
There’ll also be a continued focus on ‘teams of the future’, building even stronger links and processes between human team members and our virtual counterparts.
In our eyes, the key to long-term success is the implementation of powerful, sustainable and well-configured processes, workflows and implementations – based on best practice but designed to reflect your unique business and team needs. This, coupled with high levels of awareness and education across your team, and with buy-in from C-Suite to engineers on the ground, should set you in good stead for lasting success.
To achieve this takes time and expertise – so bring in a trusted Atlassian Solution Partner to guide you through this and alleviate the burden on your internal resource. From leading complex Cloud migrations to bespoke process optimisation, our team here at AC is ideally placed to support you on your Atlassian Cloud journey.
Ready to future-proof your Atlassian Cloud strategy?
As an Atlassian Platinum Solutions Partner, we bring the expertise to transform your Cloud journey into lasting success. From seamless migrations to tailored optimisations, AC is here to help you harness the full power of the Atlassian Cloud Platform.
